Our technicians are in route to troubleshoot the cause of outage.

There is an outage in the Weston area and is affecting customers on our Weston East access point. We are working hard to resolve this issue as soon as possible. Sorry for any inconvenience .

We rebooted web hosting server host4.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host 4. Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.

Due to a stuck process, webhosting server Host4 will be rebooted. All email will be queued. We appreciate your patience.

The reboot of webhosting server Host5 is complete. All queued email messages will be sent. Thank you for your patience.

Our webhosting server Host5 is being rebooted to fix a stuck process. This should only last a short time, and all mail will be queued and sent after the reboot is complete. We appreciate your patience.

The sporadic slow email arrival and delivery times that customers with @cruzio or secondary addresses (@baymoon, @icogitate, @skyhighway, etc) has been mostly resolved by Cruzio engineers and email speeds are back to normal.

Customers using @cruzio or secondary email addresses(@baymoon, @icogitate, @skyhighway, etc) may be experiencing slow arrival or delivery times with their mail. We currently have our Engineers actively investigating this issue. We will update this status once we have more information. We apologize for any inconvenience.

This is a notice to let everyone know that some of our Cruzio online members tools are not currently accessible due to some maintenance being done. This includes the Account Center for making online payments, the Domain tool, the Forgot password tool, and a few others. This should not effect any actual services themselves. These tools should be available again shortly.

This power outage has been resolved.  Business Broadband service has been restored to UBP,  402 Ingalls St., and 1010 Fair Avenue customers in Westside Santa Cruz.