Web hosting server www12.cruzio.com experienced a hardware failure this evening. The equipment has been replaced and all services should now be restored. Any mail sent during this outage was queued up and should be starting delivery now. We apologize for any inconvenience.

Potential hardware issues have been detected and our Engineers are currently working to diagnose and repair the server. Any mail for this server will be queued up and delivered once the server is restored.  This outage should only effect customers with Classic web hosting accounts on www12. We apologize for the inconvenience and will update this status once the issues have been resolved.

The restart sequence for web hosting server host1.cruzio.com has completed.

Any mail sent during this time was queued and will be delivered now that the server’s restart is complete.

Webhosting server host1.cruzio.com has been scheduled to be restarted.

This will only affect customers with web hosting services on host1. Any email sent during this time will be queued and delivered once services are restored. We apologize for any inconvenience.

The restart should be done by 1:15PM.

The restart sequence for web hosting server host5.cruzio.com has completed.

Any mail sent during this time was queued and will be delivered now that the server’s restart is complete.

Webhosting server host5.cruzio.com has been scheduled to be restarted.

This will only affect customers with web hosting services on host5. Any email sent during this time will be queued and delivered once services are restored. We apologize for any inconvenience.

The restart should be done by 10:15AM.

The restart sequence for web hosting server host7.cruzio.com has completed.

Any mail sent during this time was queued and will be delivered now that the server’s restart is complete.

Webhosting server host7.cruzio.com has been scheduled to be restarted.  This is to resolve an issue with email on customers’ domains.

This will only affect customers with web hosting services on host7. Any email sent during this time will be queued and delivered once services are restored. We apologize for any inconvenience.

The restart should be done by 9:50AM.

Cruzio engineers have resolved this issue with our network equipment causing an outage as of 6:30PM.

This only affected customers in the Watsonville and Aptos area, and service has now been resolved.

Cruzio technicians are currently working on an issue with our equipment going over the Loma Prieta mountaintop backhaul link. This will affect business broadband and enterprise customers on Watsonville, Scotts Valley,  Aptos, and Weston areas. We apologize for any downtime. We are currently working on replacing the equipment.