Cruzio will be performing routine maintenance to the equipment that feeds Wireless Business Broadband Internet connections. This maintenance necessitates a short downtime. This maintenance will only affect Wireless Business Broadband customers in the downtown Santa Cruz and Harvey West areas. The downtime is expected to be less than 5 minutes but could be up to 10 minutes.
Maintenance window start: Wednesday, February 4th 6:30pm
Maintenance window end: Wednesday, February 4th 8:00pm
We apologize for any inconvenience this may cause and thank you for your patience.
Outage resolved – power was restored as our technicians were in route. All Business Broadband services are restored as well. Thank you for your patience, we apologize for the inconvenience.
We are currently experiencing a outage for our Business Broadband customers in the Scotts Valley area with wireless Internet connections. This issue is preventing traffic from flowing to customers fed from the Cruzio point of presence at 5900 Butler St. This also includes customers within the Enterprise Technology Center.
Cruzio has traced the cause to a local power outage affecting our equipment. Cruzio techs are en route to restore power to our equipment and will update this network.
We apologize for any inconvenience this may cause and thank you for your patience.
Web hosting server host4.cruzio.com is now back up and running. All mail sent during the reboot should start delivering shortly. We apologize for the inconvenience.
Web hosting server host4.cruzio.com is being rebooted due to running out of swap space. This should only effect web hosting customers who have their website on host4. Any mail sent during this down time will be queued up and delivered once services are restored. Services should be back up in just a few minutes.
As of 6pm Tuesday January 13th, 2015, the DSL outage affecting our legacy DSL customers should be resolved. All customers should now be up and operational.
All services has been restored and any back mail should start delivering now. We apologize for any inconvenience.
Web server host4.cruzio.com is being rebooted to fix an issue. This should only effect web hosting customers who have websites on host4. Any mail sent during this time will be queued up and delivered once services are restored. Thank you for your patience.
Our Technicians have replaced the faulty hardware and all services should be restored now. We apologize for the inconvenience.
Our technicians have determined the problem to be a failed piece of hardware and are currently working to replace the failed unit. Services should be restored very soon. Thank you for your patience.
