Network maintenance is now complete. Thank you for your patience.
2015-11-12 12:15AM – network maintenance window 12:15AM-2AM
Cruzio engineers will be preforming network maintenance on equipment that feeds major portions of our network between 12:15AM and 2:00AM (PST) on Thursday, 11/12. This will only affect customers with Enterprise and Business Broadband services.
We expect less than 5 minutes of total customer downtime during this window.
2015-11-09 9:30AM – intense storm cell causing sporadic wireless outages
Due to the current intense storm cell passing over Santa Cruz, some wireless links may experience sporadic loss of connectivity. PG&E power outages may be causing customer-side power loss as well, affecting radio equipment on customer premises and causing loss of connectivity.
Cruzio technicians are monitoring the network and will respond to any extended outages as soon as possible.
2015-11-03 4:35PM – host7.cruzio.com rebooting RESOLVED
The restart sequence for web hosting server host7.cruzio.com has completed.
Any mail sent during this time was queued and will be delivered now that the server’s restart is complete.
2015-11-03 4:25PM – host7.cruzio.com restarting
Webhosting server host1.cruzio.com is being restarted.
This will only affect customers with web hosting services on host7. Any email sent during this time will be queued and delivered once services are restored. We apologize for any inconvenience.
The restart should be done by 4:35PM.
2015-11-02 8:15am – Wireless Network Outage UPDATE
All wireless services are now up and operational.
2015-11-02 – Wireless Network Outage UPDATE
Services have been restored for wireless and wired customers fed from the UTC and Dream Inn buildings in downtown Santa Cruz, however we are still looking into issues at the Chamenade building which is still effecting some customers. Updates will be posted as we get more information. Thank you for your patience.
2015-11-02 7:30am – Wireless Network Outage
We are currently experiencing an equipment failure that is effecting several wireless customers connected via the UTC building in downtown Santa Cruz. This may effect customers fed from the Dream Inn and the Chaminade POPs. Engineers are out in the field working to resolve the issue and we should be able to provide updates shortly. We apologize for the inconvenience.
2015-10-25 12:50pm – Wireless Link to Santa Cruz Art Center RESOLVED
Repairs were made and all services should now be back up and operational.
2015-10-25 12:30pm – Wireless Link to Santa Cruz Art Center Down
A radio linking the SC Art Center to Cruzio has gone down and engineers have been dispatched to fix the problem. This should only effect customers connected wireless at the SC Art center. Updates will be provided as soon as we have more information.