host1.cruzio.com is now back up and all services have been restored. Any mail sent during the downtime was queued and should be delivered shortly. Thank you for your patience.

host1.cruzio.com is being rebooted to clear a stuck process. Services should be restored in just a moment. This should only effect customers with web hosting services on host1. Any mail sent during this time will be queued and delivered once the server is back up. We apologize for any inconvenience.

Cruzio Internet’s wireless network experienced a brief outage, between 3:20pm and 3:30pm today. This affected Business Broadband and Enterprise customers on Cruzio’s wireless network. The affected locations were portions of lower downtown Santa Cruz, West Cliff,  Branciforte, Chaminade, and Live Oak.

This network interruption was resolved as of 3:30pm. Total downtime was 10 minutes.

The faulty power supply was replaced on web hosting server www6.cruzio.com and all services have been restored at approx 1:30pm. All mail sent during the outage was queued up and should be delivered shortly if not already. Thank you for your patience.

The power supply for web hosting server www6.cruzio.com went bad and technicians are currently working to replace the faulty hardware. Any mail for this server will be queued up and delivered once the server is restored.  This outage should only effect customers with web hosting accounts on www6. We apologize for the inconvenience and will update this status once the server is restored.

We have resolved the issue with Host 7 and all services are now back online. Any mail that was sent during this time was queued and will be sent out now. We apologize for any inconvenience and appreciate your patience.

We are rebooting web hosting server host7.cruzio.com in order to fix a stuck process. This will only effect customers with web hosting services on host 7. Any mail sent during this time will be queued and delivered once services are restored. Sorry for any inconvenience.

Host 7 has finished its restart and is now back online. We appreciate your patience.

We are rebooting web hosting server host4.cruzio.com in order to fix a stuck process. This will only effect customers with web hosting services on host 4. Any mail sent during this time will be queued and delivered once services are restored. Sorry for any inconvenience.

A little before 1am we experienced a network outage caused by a faulty port on a switch that fed some of our web hosting and email servers. Engineers were dispatched and were able to repair the problem by 1:30am using replacement hardware.

We apologize for not sending a notification earlier. Due to the time of night we decided to put the focus on resolving the problem as quickly as possible.