2015-09-10 3:55pm – Network Outage

Business Broadband, Dedicated Business Broadband, and Enterprise customers may have experienced an outage in the Santa Cruz and Live Oak area. Technicians have already identified and repaired the problem faster than a network status could be posted. We apologize for the inconvenience.

2015-09-10 10:20AM – Wireless network outage in mid-town Santa Cruz

Cruzio engineers have identified a problem with a wireless access point that affected 23 customers in the mid-town (east Santa Cruz & Live Oak) area from 10:20-10:50AM.  This only affected Business Broadband wireless Cruzio customers, and not Enterprise,  Velocity, or DSL.

We are scheduling emergency maintenance to replace this access point, which will affect a larger group of 42 people fed from this same site.  This maintenance will happen between 11AM to 1PM today, 9/10.