Web hosting server host 5 is back up and has been running stable. Any mail sent during the reboot was queued and should be delivered shortly if not already. Thank you for your patience.

Web hosting server host 5 is being rebooted. This should only effect web hosting customer on this particular server. Also, any mail sent during this time will be queued and delivered once the services are restored. Services should be back up in just a few minutes, and hopefully before most read this message. We apologize for any inconvenience.

This limited legacy DSL outage has been resolved. All affected customers should be back online. We appreciate your patience.

A small portion of our legacy DSL customers may be experiencing connection issues at this time.  We have escalated this to our upstream provider, however we do not currently have an estimated time of resolution.

We will provide an update on the status of this issue as it becomes available.

Hosting server host1.cruzio.com has completed its system check and is fully operational. All mail queued up during the check will be sent shortly.

Hosting server host1.cruzio.com experienced an error that requires a system reboot and complete system check. All mail is being queued and will be sent when the system completes its checks.

We thank you for your patience while we troubleshoot this issue and apologize for any inconvenience.

Cruzio techs have completed their troubleshooting for our Legacy DSL customers. All customers should be back online as of this posting. If you are unable to get online try turning your modem off and on and waiting for it to completely reboot.

We thank you for your patience and apologize for any inconvenience this may have caused.

We have received reports of outages for our Legacy DSL customers in multiple areas of Santa Cruz. Cruzio techs are actively investigating and will update this status and the voice status as the situation progresses. We thank you for your patience while we troubleshoot this issue.

Network upgrades were successfully completed.  All of the aforementioned affected customers are online again.

Cruzio Internet will be performing a scheduled maintenance on our core network routers on Tuesday, March 10th at 12:15AM.

We anticipate the downtime to last 1 to 5 minutes as we switch over to newer hardware.

Affected customers:
– Business broadband customers in downtown Santa Cruz, Seabright, Live Oak, and Capitola
– Enterprise wireless customers in downtown Santa Cruz, Seabright, Live Oak, and Capitola
– Colocation customers at 877 Cedar
– In-building offices and coworking space at 877 Cedar
– VPS customers
– Hosted websites
– Cruzio email accounts