Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers Santa Cruz, 12/12/23 10PM-2AM. Affected customers will receive email notification. You may experience brief periods of downtime as our technicians complete this work.
12/06/2023 6:01pm – Outage in Watsonville area [RESOLVED]
Services were effected by a power outage but have now been restored. If you are still experiencing any issues, please contact Technical Support.
12/06/2023 5:55pm – Outage in Watsonville area
We are currently experiencing an outage affecting some customers in the Watsonville area. Crews are en route to investigate the problem and updates will be provided as we get them.
12/04/2023 – 1:00AM-9:20AM – Service Issue affecting some Wireless Customers in San Gregorio [RESOLVED]
Cruzio technicians discovered an upstream issue affecting some Wireless customers in San Gregorio, and have successfully restored service after identifying the problem. If you continue to experience any issues, please contact our technical support team.
12/4/23 10PM-2AM – Maintenance affecting some Wireless customers in Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on Monday, 12/4/23 10PM-2AM. Affected customers may experience brief periods of downtime as our technicians complete this work.
12/2/2023 – 11:30am-1:36pm – Large power outage affecting service for users all around the Santa Cruz area [RESOLVED]
Power is back on and users should be able to surf again.
12/2/2023 – 11:30am – Large power outage affecting service for users all around the Santa Cruz area
There is a large PG&E power outage affecting users in most of the Santa Cruz area.
11/28/2023 – 10:50AM-12:30PM – Service Issue affecting some Wireless Customers in Downtown Half Moon Bay [RESOLVED]
Cruzio engineers have successfully completed repairs on upstream equipment, and all previously affected Wireless customers should be back online and operating as normal. If you continue to experience any issues, please contact our Technical Support team.
11/28/2023 – 10:50AM – Service Issue affecting some Wireless Customers in Downtown Half Moon Bay
Cruzio engineers have discovered an issue affecting some Wireless customers in downtown Half Moon Bay, and are currently investigating further. We will update this status with additional information as it becomes available.
11/27/2023 – 9:30AM-11:00AM – Service Issue affecting some Wireless Customers in Scotts Valley, Santa Cruz, and Soquel areas [RESOLVED]
Cruzio engineers have successfully completed repairs on upstream equipment, and all previously affected Wireless Pro customers should be back online and operating as normal. If you continue to experience any issues, please contact our Technical Support team.