Cruzio engineers will be conducting maintenance on upstream equipment serving a part of Westside Santa Cruz on Wednesday, 9/13/2023 from 10pm to 2am. Affected customers may experience brief periods of downtime during this process. Technicians will keep interruptions as minimal as possible.
9/12/23 10:00PM-4:00AM – Maintenance affecting some Wireless customers in the Live Oak area
Cruzio engineers will be performing planned maintenance for some Wireless Pro services in the Live Oak area Tuesday, 9/12/23 10PM-4AM . Affected customers may experience brief periods of downtime as our technicians complete this work.
9/5/2023 4:33PM – Service Interruption for Customers at Nanda Apartments [COMPLETE]
Emergency maintenance at Nanda Apartments is now complete. Thank you for your patience.
9/5/2023 4:18PM – Service Interruption for Customers at Nanda Apartments
There will be a brief interruption in service at Nanda Apartments while we conduct some emergency maintenance. We will update this network status when maintenance is complete. Our apologies for the inconvenience.
9/5/2023 – 6:15AM – Service Issue affecting some Customers at the Sash Mill
We have discovered an issue affecting customers at the Sash Mill, and are investigating. We will update this network status when more information becomes available.
8/31/2023 – 7:45PM – Service Issue affecting some Wireless Pro Customers in the Santa Cruz area
Service Issue affecting some Wireless Pro Customers in the Westside Santa Cruz area, we are working on sending a technician out to fix the issue and will update when we have more information [7:45PM]
8/29/23 3:15PM – Construction affecting some Wireless Pro Customers in the Downtown Santa Cruz area
Cruzio engineers have discovered ongoing construction may be affecting connectivity for some Wireless Pro Customers in the Downtown Santa Cruz area. Affected customers may experience short periods of downtime during this work. We will continue to update this network status with more information as it becomes available.
8/28/23 10PM-2AM – Emergency Maintenance affecting some Wireless Pro customers in Westside Santa Cruz and Live Oak
Cruzio engineers will be performing emergency maintenance on upstream equipment serving some customers in Westside Santa Cruz and Live Oak on Monday 8/28/23 10pm-2am. Affected customers may experience brief periods of downtime as our technicians complete repairs.
8/28/23 11:00AM – Service Issue affecting some Wireless Pro Customers in Eastside Santa Cruz and Live Oak areas
Cruzio engineers have been notified of an issue affecting some Wireless Pro Customers in the Eastside Santa Cruz and Live Oak areas, and are currently investigating further. We will continue to update this network status with more information as it becomes available.
8/25/23 6:00PM – Service Issue affecting some Wireless Pro Customers in the Westside Santa Cruz area [RESOLVED]
Cruzio engineers have successfully repaired a problem previously affecting services for some Wireless Pro customers in Westside Santa Cruz. If you continue to experience any issues, please contact out technical support team.
