Cruzio engineers have identified an issue affecting customers in the Half Moon Bay area, causing slow speeds and degraded service. We are working to restore service to normal, and will update this network status as more information becomes available.

Cruzio engineers will be conducting maintenance Thursday 6/20/2024 10PM to 2AM on infrastructure that serves some Wireless Pro customers in Santa Cruz.  Affected customers may experience brief periods of downtime while our technicians complete this work.

Cruzio engineers have mitigated an issue causing an outage for some wireless customers in the Santa Cruz area. Service should now be online, though we are monitoring for continued issues and performance.

Cruzio engineers have identified an issue causing outages for wireless customers in Santa Cruz. We are working hard to fix the issue, but have no ETA at this time. We will update this network status as more information becomes available.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in the Santa Cruz and Watsonville areas on Thursday 06/13/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have identified an issue affecting some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Watsonville on Monday 6/17/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Santa Cruz and Scotts Valley on Tuesday 06/11/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have identified an issue affecting upstream equipment serving some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.

Cruzio engineers have resolved an issue that was affecting service for some users in Butano Canyon. If you are still seeing issues, please give our Technical Support team a call at 831-459-6301, option 3.