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4/11/2024 10:00PM-2:00AM – Emergency Maintenance affecting some customers in Westside Santa Cruz
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving parts of Westside Santa Cruz on Thursday 4/11/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/9/2024 3:30PM – 6:00PM – Emergency Maintenance Affecting Some Customers in Scotts Valley [RESOLVED]
Cruzio engineers have successfully restored services to previously affected customers in Scotts Valley, and all services should be operational at this point in time. If you continue to experience any issues, please contact our technical support team.
4/9/2024 3:30PM – 6:00PM – Emergency Maintenance Affecting Some Customers in Scotts Valley [UPDATE]
Cruzio engineers are currently performing additional repairs on upstream equipment affecting connectivity for some customers in Scotts Valley on Tuesday 4/9/2024, and have extended this maintenance to 6:00PM. Technicians will keep downtime as minimal as possible, and will continue to update this network status with more information as it becomes available.
4/9/2024 3:30PM – 4:30PM – Emergency Maintenance Affecting Some Customers in Scotts Valley
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Scotts Valley on Tuesday 4/9/2024 from 3:30PM-4:30PM. We anticipate a brief interruption during this process. Technicians will keep downtime as minimal as possible.
4/9/2024 12:00PM – 1:00PM – Emergency Maintenance Affecting Some Customers in Scotts Valley
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Scotts Valley on Tuesday 4/9/2024 from 12:00PM-1:00PM. We anticipate a brief interruption during this process. Technicians will keep downtime as minimal as possible.
4/9/2024 2:00PM-6:00PM – Emergency Maintenance Affecting Some Customers in Westside Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some Westside Santa Cruz customers on Tuesday 4/9/2024 from 2:00PM-6:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/8/2024 10:30am – Intermittent connection issues at San Jerardo area [RESOLVED]
Engineers have finished making repairs and will be monitoring closely.
4/8/2024 10:15am – Intermittent connection issues at San Jerardo area [UPDATE]
Engineers are currently making repairs which will result in loss of connection. The down time is expected to be brief, but is an unavoidable part of the repair process needed.
04/09/24 10PM-2AM – Maintenance affecting some Wireless Pro customers in Weston Rd. Scotts Valley Area
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Weston Rd. Scotts Valley Area 04/09/24 between 10PM and 2AM. There should only be brief interruptions during this window.