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Home > Member Tools > Network Status

Network Status

2/18/2024 – 3:15PM-7:00PM – Outage affecting some customers in the Bear Gulch and Hill House areas [RESOLVED]

February 18, 2024
Robert G
No Comments

Power has been restored to upstream equipment providing services to Bear Gulch and Hill House areas, and all  previously affected customers should be back online at this time.

2/18/2024 – 3:15PM – Outage affecting some customers in the Bear Gulch and Hill House areas

February 18, 2024
Robert G
No Comments

Cruzio engineers have confirmed a power outage is affecting upstream equipment providing service to some customers in the Bear Gulch and Hill House areas. Current estimated time of restoration is 7PM 2/18/24. We will continue to update this network status as more information becomes available.

2/16/2024 9AM-6PM – Maintenance affecting customers in the Butano and Lane Hill areas

February 15, 2024
Jason Smidt
No Comments

Cruzio engineers will be conducting maintenance on upstream equipment serving the Butano and Lane Hill areas on Friday 2/16/2024 from 9:00AM-6:00PM. Though the maintenance window is all day, we will be limiting most intrusive work to between 2:00PM and 4:00PM. Technicians will keep interruptions as minimal as possible.

2/15/2024 – 4:00AM – Outage Affecting Customers in Butano Canyon Area

February 15, 2024
Robert G
No Comments

Cruzio engineers have confirmed an outage is currently affecting upstream equipment serving some customers in the Butano Canyon area, and are investigating further. We will continue to update this network status with more information as it becomes available.

2/13/2024 – 8:45PM-11:00PM – Outage affecting some customers in Midtown Santa Cruz & Seabright Areas [RESOLVED]

February 13, 2024
Robert G
No Comments

Cruzio engineers have confirmed service has been restored to upstream equipment previously affecting some Wireless customers in the Midtown Santa Cruz & Seabright areas, and all customers should be back online.

2/13/2024 – 8:45PM – Outage affecting some customers in Midtown Santa Cruz & Seabright Areas

February 13, 2024
Robert G
No Comments

Cruzio engineers have been alerted to an outage affecting upstream equipment providing service to some customers in the Santa Cruz & Seabright areas, and are currently investigating further. We will continue to update this network status with more information as it becomes available.

2/14/24 9AM-1PM – Maintenance affecting some Wireless Pro customers near the Tannery Arts Center

February 13, 2024
Justin Von Besser
No Comments

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers near Tannery Arts Center on 2/14/24 9AM-1PM. There should only be brief interruptions during this window.

2/13/2024 – Power Outage affecting customers in the Bear Gulch area [RESOLVED]

February 13, 2024
Jason Smidt
No Comments

Power has been restored to the Bear Gulch site, and customers should be back online.

2/12/2024 Network Outage Tannery area [RESOLVED]

February 13, 2024
Jason Smidt
No Comments

As of Monday 2/12/2024 at 4:18PM, Cruzio engineers have resolved an issue affecting customers at the Tannery Arts Center.

2/12/2024 3pm Network Outage Tannery area

February 12, 2024
colin
No Comments

We are currently experiencing a network outage effecting the Santa Cruz Tannery and nearby areas. Crews are being dispatched to investigate the issue.

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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