Storms in the Watsonville area may be impacting internet service for some customers in the Watsonville area. Engineers are currently investigating.
12/18/23 11:20pm – Network outage affecting customers in Half Moon Bay area
A power related issue is affecting customers in the Half Moon Bay area. Cruzio engineers are investigating and will work to restore service as soon possible.
12/18/2023 8am – Outage affecting services in downtown Half Moon Bay
Engineers are currently working on an issue that may affect some customers in the downtown Half Moon Bay area.
12/17/2023 2:15AM – Service issue affecting customers located in Eastside Santa Cruz and Capitola [RESOLVED]
This issue is now resolved.
12/17/2023 1:00AM – Service issue affecting customers located in Eastside Santa Cruz and Capitola
Cruzio engineers are investigating an issue affecting customers in Eastside Santa Cruz and Capitola. We will update this message as more information becomes available.
12/13/2023 7:00PM – Service issue affecting customers south of Half Moon Bay [RESOLVED]
This issue is now resolved.
12/13/2023 6:30PM – Service issue affecting customers south of Half Moon Bay
Cruzio engineers are investigating an issue affecting customers in the area south of Half Moon Bay. We will update this message as additional information becomes available.
12/12/23 10PM-2AM – Maintenance affecting some Wireless Pro customers in Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers Santa Cruz, 12/12/23 10PM-2AM. Affected customers will receive email notification. You may experience brief periods of downtime as our technicians complete this work.
12/06/2023 6:01pm – Outage in Watsonville area [RESOLVED]
Services were effected by a power outage but have now been restored. If you are still experiencing any issues, please contact Technical Support.
12/06/2023 5:55pm – Outage in Watsonville area
We are currently experiencing an outage affecting some customers in the Watsonville area. Crews are en route to investigate the problem and updates will be provided as we get them.
