Cruzio engineers will be conducting unplanned maintenance Friday, 7/21/23 10am-5pm on infrastructure that serves some Wireless Pro customers in the Watsonville Area. Affected customers may experience brief periods of downtime while our technicians complete repairs.

Cruzio engineers are working with site ownership to restore power to our equipment.  The primary feed was cut yesterday midday and our equipment ran for 16+ hours on battery backup.  We continue to work to get the affected site back online, however no Estimated Time or Repair is available at this time.

Cruzio engineers are aware of an issue affecting wireless customers in the Woodside/Portola Valley area.  Access to the impacting site is not currently available so a time of restoration is not known yet.  Updates will be posted here as information becomes available.

Cruzio engineers have successfully resolved the hardware issues and restored service to the Weston area of Scotts Valley. If you continue to have issues, please contact our technical support team, thank you.

We have become aware of some hardware issues causing an outage in the Weston area of Scotts Valley. We have dispatched technicians to assess. No estimated time of repair, but updates will be posted as information becomes available.

Cruzio engineers will be conducting maintenance Tuesday, 7/18/23 10pm-12am on infrastructure that serves some Wireless Pro customers in the Soquel area. Affected customers may experience brief periods of downtime while our technicians complete repairs.

Cruzio engineers will be conducting maintenance Tuesday, 7/18/23 2pm-6pm on infrastructure that serves some Wireless Pro customers in Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete repairs.

Cruzio engineers will be conducting maintenance Tuesday, 7/18/23 2pm-6pm on infrastructure that serves some Wireless customers in Watsonville. Affected customers may experience brief periods of downtime while our technicians complete repairs.

Cruzio engineers have successfully restored services to Bear Gulch and Russian Ridge areas, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are investigating an issue affecting some customers in the Bear Gulch and Russian Ridge area. We will update this status page with more information as it becomes available.