Some customers in the Westside area of Santa Cruz may be down due to storm damage. Technicians are working on implementing repairs. Updates will be provided as we get them if services are not restored first.

PG&E have successfully restored power to upstream equipment serving some customers in the Hill house and Bear Gulch arears. All customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio technicians have confirmed PG&E has extended their maintenance for power outages currently affecting some Wireless customers in the Hill House and Bear Gulch areas. The current estimated time of restoration is 3:45 AM on January 21st, 2024. We will continue to update this status with more information as it becomes available.

Cruzio engineers have confirmed PG&E has advised an estimated time of restoration of 10:35pm on January 20th, 2024. We will continue to update this status with more information as it becomes available.

Cruzio engineers have confirmed PG&E outages are currently affecting connectivity for some wireless customers in Hill House, Bear Gulch, and Martins Beach areas.  Although estimated time of recovery has yet to be determined, we will continue to update this status page with additional information as it becomes available.

As of this morning, Cruzio engineers have resolved an issue that was affecting service for some users in Butano Canyon. If you are still seeing issues, please give our Technical Support team a call at 831-459-6301, option 3.

Cruzio engineers have repaired an issue that was causing low bandwidth availability for users in the Scotts Valley area. If you are still seeing issues, please give our Technical Support team a call at 831-459-6301, option 3.

Cruzio engineers are currently investigating an outage affecting some customers in the Butano Canyon area. Although estimated time of recovery has yet to be determined, we will continue to update this status page with additional information as it becomes available.

Cruzio engineers will be conducting hardware maintenance on equipment serving some customers in the west-side area of Santa Cruz on Tuesday, January 16th, between 2:00PM and 6:00PM. We will keep interruptions as minimal as possible.

Cruzio engineers have identified and resolved the problem affecting outgoing email for Cruzio.com email users. Please contact us if you notice any further issues.