While we have been able to restore services by using generators, additional power outages have again effected more of the Watsonville area. Crews are investigating to restore services.
8/24/2023 5:40am – Power outages in Watsonville area
PG&E is currently experiencing power outages scattered throughout the Watsonville area. This may result in some customers in areas with power experiencing internet issues caused by those power outages. The current ETA we have been given is 10:15am, though these are usually very conservative estimates and often restore well before.
8/24/23 2PM-6PM – Emergency Maintenance affecting some Wireless Pro customers in Downtown Santa Cruz
Cruzio engineers will be performing emergency maintenance Thursday 8/24/23 2pm-6pm. Affected customers may experience brief periods of downtime as our technicians complete repairs.
8/24/23 9AM-1PM – Emergency Maintenance affecting some Wireless Pro Customers in Midtown
Cruzio engineers will be performing emergency maintenance Thursday 8/24/23 9am-1pm . Affected customers may experience brief periods of downtime as our technicians complete repairs.
8/23/23 11AM-1PM– Emergency Maintenance affecting some Wireless Pro customers in the West Cliff Area
Cruzio engineers will be performing emergency maintenance Wednesday 8/23/23 11am-2pm. Affected customers may experience brief periods of downtime as our technicians complete repairs.
8/21/23 3:10PM – Service Issue affecting some Wireless Pro Customers in the Westside Santa Cruz area [RESOLVED]
Cruzio engineers have successfully repaired a problem previously affecting services for some Wireless Pro customers in Westside Santa Cruz. If you continue to experience any issues, please contact out technical support team.
8/21/23 2:00PM – Service Issue affecting some Wireless Pro Customers in the Westside Santa Cruz area
Cruzio engineers have been notified of an issue affecting some Wireless Pro Customers in the Westside Santa Cruz area, and are currently investigating further. We will continue to update this network status with more information as it becomes available.
8/22/23 10:00PM-12:00AM – Emergency Maintenance affecting some Wireless Pro customers in the Live Oak and Midtown Areas
Cruzio engineers will be performing emergency maintenance Tuesday 8/22/23 10pm-12am. Affected customers may experience brief periods of downtime as our technicians complete repairs.
8/21/23 10:15AM – Service Issue affecting some Wireless Pro Customers in Downtown Watsonville area [RESOLVED]
Cruzio engineers have successfully repaired an problem previously affecting services for some Wireless Pro customers in downtown Watsonville. If you continue to experience any issues, please contact out technical support team.
8/21/23 4:00AM – Service Issue affecting some Wireless Pro Customers in Downtown Watsonville area
Cruzio engineers have been notified of an issue affecting some Wireless Pro Customers in the downtown Watsonville area, and are currently investigating further. We will continue to update this network status with more information as it becomes available.