Engineers have replaced a failed power supply and all services should now be restored.
6/15/2023 8am – Outage in Downtown Santa Cruz
Cruzio engineers are currently working on an outage that is effecting some customers in the downtown Santa Cruz area. Updates will be posted as they come should there be any before the outage has been restored.
6/14/2023 10:00pm – 2:00am – Maintenance affecting some customers around Mid-town/LiveOak/EastSide
Cruzio engineers will be conducting urgent maintenance tonight between 10PM to 2AM on equipment that serves customers in the areas of Mid-town/LiveOak/EastSide. Brief periods of downtime are possible during this maintenance window.
6/7/2023 12:15PM-1:00PM – Emergency Maintenance affecting some Wireless Pro customers in Watsonville
Engineers are performing emergency maintenance Wednesday 6/7/2023 12:15pm – 1pm on infrastructure that serves some Wireless Pro customers in Watsonville. Affected customers may experience periods of downtime while technicians complete this work.
6/6/2023 8:15am – Watsonville Area Outage
Some customers in the Watsonville area may be experiencing an internet outage. Engineers are working to resolve the problem.
6/5/2023 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers in Santa Cruz
Cruzio engineers will be conducting maintenance Monday, 6/5/2023 10pm-2am on infrastructure that serves some Wireless Pro customers in Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete this work.
06/1/2023 3:45pm – Slow speeds in Scotts Valley area [RESOLVED]
This issue is resolved and all affected customers are back online.
6/1/2023 3:00PM – Connectivity issues for some Cruzio customers [RESOLVED]
This issue is resolved and affected customers are back online.
6/1/2023 1:55PM – Connectivity issues for some Cruzio customers
Some Cruzio customers are experiencing connectivity issues, and Cruzio engineers are investigating the issue. We will update this message as more information becomes available.
05/31/2023 8pm – Slow speeds in Scotts Valley area
Engineers are currently working to resolve an issue that is causing customers to experience slow speeds.