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Home > Member Tools > Network Status

Network Status

12/17/2023 1:00AM – Service issue affecting customers located in Eastside Santa Cruz and Capitola

December 17, 2023
James Hackett
No Comments

Cruzio engineers are investigating an issue affecting customers in Eastside Santa Cruz and Capitola. We will update this message as more information becomes available.

12/13/2023 7:00PM – Service issue affecting customers south of Half Moon Bay [RESOLVED]

December 13, 2023
James Hackett
No Comments

This issue is now resolved.

12/13/2023 6:30PM – Service issue affecting customers south of Half Moon Bay

December 13, 2023
James Hackett
No Comments

Cruzio engineers are investigating an issue affecting customers in the area south of Half Moon Bay. We will update this message as additional information becomes available.

12/12/23 10PM-2AM – Maintenance affecting some Wireless Pro customers in Santa Cruz

December 11, 2023
Justin Von Besser
No Comments

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers Santa Cruz, 12/12/23 10PM-2AM. Affected customers will receive email notification. You may experience brief periods of downtime as our technicians complete this work.

12/06/2023 6:01pm – Outage in Watsonville area [RESOLVED]

December 6, 2023
colin
No Comments

Services were effected by a power outage but have now been restored. If you are still experiencing any issues, please contact Technical Support.

12/06/2023 5:55pm – Outage in Watsonville area

December 6, 2023
colin
No Comments

We are currently experiencing an outage affecting some customers in the Watsonville area. Crews are en route to investigate the problem and updates will be provided as we get them.

12/04/2023 – 1:00AM-9:20AM – Service Issue affecting some Wireless Customers in San Gregorio [RESOLVED]

December 4, 2023
Robert G
No Comments

Cruzio technicians discovered an upstream issue affecting some Wireless customers in San Gregorio, and have successfully restored service after identifying the problem. If you continue to experience any issues, please contact our technical support team.

12/4/23 10PM-2AM – Maintenance affecting some Wireless customers in Santa Cruz

December 3, 2023
Robert G
No Comments

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on Monday, 12/4/23 10PM-2AM.  Affected customers may experience brief periods of downtime as our technicians complete this work.

12/2/2023 – 11:30am-1:36pm – Large power outage affecting service for users all around the Santa Cruz area [RESOLVED]

December 2, 2023
Jason Smidt
No Comments

Power is back on and users should be able to surf again.

12/2/2023 – 11:30am – Large power outage affecting service for users all around the Santa Cruz area

December 2, 2023
Jason Smidt
No Comments

There is a large PG&E power outage affecting users in most of the Santa Cruz area.

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877 Cedar St #150
Santa Cruz, CA 95060

(831) 459-6301
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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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