Cruzio engineers have been alerted to an outage causing service interruptions at San Jerardo Co-Op, and are currently assessing the situation. We will update this status will additional information as it becomes available.
8/1/2023 12:30PM – Planned PG&E outage affecting service in the Montara Mountain & Martin’s Beach areas [RESOLVED]
Cruzio engineers have successfully deployed back-up power to upstream equipment serving customers in the Montara Mountain and Martin’s Beach areas, all previously affected customers should be back online. If you continue to experience issues, please contact our technical support team.
8/1/2023 9:30AM – Planned PG&E outage affecting service in the Montara Mountain & Martin’s Beach areas
Cruzio engineers are aware of a PG&E power outage affecting customers in the Montara Mountain and Martin’s Beach areas, and are currently assessing the situation. We will update this network status with additional information as it becomes available.
7/31/2023 2:40PM Planned PG&E outage affecting service in the Montara Mountain & Martins Beach areas [RESOLVED]
Cruzio engineers have confirmed utility power has been restored to Montara Mountain & Martins Beach areas, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
7/31/2023 9:20AM Planned PG&E outage affecting service in the Montara Mountain & Martins Beach areas
Cruzio engineers are aware of a planned PG&E power outage affecting customers in the Montara Mountain and Martin’s Beach areas. The current estimated time of restoration is today at 5PM. We will update this network status with additional information as it becomes available.
[Resolved]7/30/2023 6:24PM Planned PG&E outage effecting service is now resolved and services are restored for customers in the Montara Mountain, Martins Beach area
[Resolved]There was a Planned PGE power outage which is now resolved and services have been restored for customers in the Montara Mountain and Martin’s Beach area.[6:24PM 7/30/2023]
[Resolved] 7/30/2023 10:00AM Power Outage effecting service in Santa Cruz Westside area restored
[Resolved]There was a power outage in the Santa Cruz Westside area. Power was restored at 9:48AM and services were restored shortly after. [10:00AM 7/30/2023]
[Resolved]7/28/2023 5:50AM Power Outage in the Scotts Valley Area was causing service outage that is resolved now
[Resolved]There was a power outage in the Scotts Valley area causing a service outage. PG&E has Restored power and restored services as of 5:50 AM. [5:50AM 7/28/2023].
7/27/23 10:00PM-2:00AM – [UPDATE] Emergency Maintenance affecting some Wireless Pro customers
Cruzio engineers are currently investigating an issue affecting some Wireless Pro customers. Affected customers may experience brief periods of down time while our technicians complete repairs.
[UPDATE] This status has been expanded to include all Wireless Pro customers in Santa Cruz County.
7/27/23 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in Live Oak, Midtown and Westside Santa CruzSanta Cruz
Cruzio engineers have discovered an issue affecting some Wireless Pro customers in the Live Oak, Midtown and Westside Santa Cruz areas. Affected customers may experience brief periods of downtime as our technicians complete their repairs.
