Cruzio engineers will be performing emergency maintenance on upstream equipment serving some Wireless Pro customers in Midtown, Downtown, and Westside Santa Cruz areas on Thursday, 10/19/23 10PM-2AM. Cruzio technicians advise interruptions will be minimal, but affected customers may experience brief periods of downtime as repairs are completed.
10/18/2023 4:40PM – Outage affecting some Wireless Pro customers in Downtown & Westside Santa Cruz [RESOLVED]
Cruzio engineers have identified and resolved an issue that was causing an outage for some customers in Downtown and Westside Santa Cruz.
10/18/2023 1:10PM – Outage affecting some Wireless Pro customers in Downtown & Westside Santa Cruz
Cruzio engineers have identified a network outage affecting some customers in the Westside and Downtown areas, and are currently investigating. We will update this page when more information becomes available.
10/19/23 9AM-11AM – Maintenance affecting some Wireless Pro customers in Downtown & Westside Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Downtown and Westside Santa Cruz on Thursday, 10/19/23 9AM-11AM . Affected customers may experience brief periods of downtime as our technicians complete this work.
10/16/2023 3:30PM – Outage affecting customers in the greater Half Moon Bay area [RESOLVED]
PG&E has restored electrical service to affected areas. This issue is resolved.
10/16/2023 2:30PM – Outage affecting customers in the greater Half Moon Bay area
Cruzio engineers are investigating an outage stemming from a large PG&E power outage in the greater Half Moon Bay area. We will update this message as further information becomes available.
10/11/23 10PM-2AM – Emergency Maintenance affecting some Wireless Pro customers in Midtown and Westside Santa Cruz areas
Cruzio engineers will be conducting emergency maintenance Wednesday, 10/11/23 from 10pm to 2am on upstream equipment serving some customers in Midtown and Westside areas. Affected customers may experience brief periods of downtime while our technicians complete repairs.
10/9/2023 – 1:00PM – Power Outage affecting some Wireless customers in San Gregorio area (RESOLVED)
Update: Power has been restored to upstream equipment and all service should be up and operational.
10/9/2023 – 9:30AM – Power Outage affecting some Wireless customers in San Gregorio area
Cruzio engineers have been notified of a power outage affecting some wireless customers in the San Gregorio area, and are currently assessing the situation. We will continue to update this network status with more information as it becomes available.
10/7/2023 1:15pm – Wireless Outage in a Honda / Woodside area
We are currently experiencing an outage in this areas and technicians are working to resolve the issue. No current ETA, but we will post updates as we get them.