The connectivity outage at the Kaiser Permanente Arena has been resolved as of 10:30AM this morning.
We rebooted web hosting server host4.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host 4. Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.
Due to a stuck process, webhosting server Host4 needs to be rebooted. All email will be queued. We appreciate your patience.
Cruzio engineers have identified a connectivity problem at the KP Arena and are working to resolve the issue. We will update this status message as updates become available, and we appreciate your patience.
Webhosting server Host6 has been rebooted. All queued mail will be delivered. Thank you for your patience.
Due to a stuck process, webhosting server Host6 needs to be rebooted. All email will be queued. We appreciate your patience.
Cruzio mail servers experienced a brief outage this morning for a few minutes. Engineers have resolved this issue and any mail sent during the outage should have been queued up and will be delivered if it has not already been delivered. This would have effected only customers with @cruzio.com email addresses. Again, this problem should now be resolved. Thank you.
As of around 5pm today 3/14/16, Cruzio technicians completed repairs and restored power to some of our wireless equipment in the Weston area. All customers should be back online. Power cycling internal network devices such as wireless routers may be necessary to restore connectivity. We appreciate your patience.
Cruzio technicians have completed the work at Weston, and all systems are now back up and fully operational. We apologize for any inconvenience.
Cruzio technicians have identified the issue as a bad power cable. The fix requires us to re-run several hundred feet of cable. Cruzio will re-dispatch to the Weston area when the weather clears some. At the moment, it’s supposed to clear up Monday morning 3/14, which is when crews are currently scheduled to complete the repairs. Weather-permitting, we’ll start repairs sooner. Updates will be added to this status as we receive them from the field crews. We appreciate your patience.