Engineers have restored services. If you are still experiencing any issues, please contact technical support.

We are currently experiencing a network outage that is effecting some customers in the downtown, McPherson Center, and Abbot Square. Engineers are en route to the location to assess and make repairs. More updates will be provided as we get them.

Cruzio engineers have addressed the issue with Coastside.net webmail. Customers can continue to use webmail.coastside.net to log in, if you are experiencing further issues please feel free to contact our Technical Support Team.

Cruzio engineers have identified an issue with Coastside.net webmail. Customers may experience problems getting to webmail.coastside.net. We will update this network status when more information becomes available.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Live Oak, Capitola, & Watsonville areas on Thursday 1/2/2025 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have resolved a power issue affecting hardware serving some customers in Watsonville. Service should now be working normally.

Cruzio engineers have identified an issue with power to equipment serving some Watsonville customers. We are working to fix the issue and will update this status with more information.

Cruzio engineers are performing emergency maintenance on equipment serving a portion of downtown Half Moon Bay. We will try to keep interruptions as short as possible.

Cruzio engineers have confirmed this issue had been resolved, and all previously affected Wireless Pro customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are investigating an issue affecting upstream equipment serving some Wireless Pro customers in Santa Cruz. We will continue to update this status with additional information as available.