Engineers have replaced a faulty piece of equipment and all systems are back up and running.
9/30/2024 12:00PM – Outage affecting some Wireless Customers in Watsonville
Cruzio engineers are currently investigating an outage affecting upstream equipment for some wireless customers in Watsonville. We will continue to update this page with more information as it becomes available.
10/1/2024 10:00PM-2:00AM – Maintenance affecting Some Wireless Customers in the Westside Santa Cruz Area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Westside Santa Cruz Wireless customers on Tuesday 10/1/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
9/27/2024 10AM-1PM – Maintenance affecting some Wireless customers in Tunitas
Cruzio engineers will be conducting maintenance on upstream equipment serving some Tunitas wireless customers on Friday 9/27 between 10AM and 1PM. We will try to keep interruptions as minimal as possible.
9/25/2024 – 6:00PM-7:00PM – Emergency Maintenance Affecting some Wireless Customers in the Tunitas area
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless customers in the Tunitas Area on Wednesday 9/25/2024 6:00PM-7:00PM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.
9/25/2024 9:30AM-1:00PM – Emergency Maintenance Affecting Abbott Square and Museum of Art and History customers
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving Abbott Square and the Museum of Art and History on Wednesday 9/25/2024 9:30AM-1:00PM. We anticipate a one brief interruption during this process, lasting only a few minutes. Technicians will keep downtime as minimal as possible.
09/23/2024 1:50pm – Outage in Palo Alto & surrounding areas
Cruzio engineers are currently investigating an outage affecting upstream equipment for some wireless customers in Palo Alto, and surrounding areas. Updates will be provided as we learn more information.
9/19/2024 10:00PM-2:00AM – Maintenance affecting some Wireless Pro users in Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on Thursday 8/19/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
9/18/2024 10:30am – Web Hosting Outage [RESOLVED]
Engineers have replaced failed hardware and restored services. Any mail sent during the outage period is queued up and should start delivering shortly if not already.
9/18/2024 8:30am – Web Hosting Outage
We are currently experiencing an issue with web hosting server host10.cruzio.com. If you have services on this web hosting server, you may be experiencing trouble reaching it. Engineers are on site diagnosing the issue and we will post updates as they come.
Any mail sent to you during this period will be queued up and delivered once services are restored. This also does not effect cruzio.com mail services.