There will be electrical maintenance conducted at the Piedmont Court building between 5/16/2022 7:00AM to 5/17/2022 8:00PM. Cruzio engineers will be supplying backup power at the start of this maintenance which will cause a brief interruption during the cutover on Monday morning, and once more when the equipment is switched back to mains on Tuesday evening. This includes connections at the Piedmont Court building itself, as well as a handful of Wireless Pro connections downstream from the building. No further downtime is anticipated.
Cruzio engineers will be performing maintenance on infrastructure that serves a handful of Wireless Pro customers in Watsonville. Downtime is possible but will be kept brief.
Cruzio engineers will be conducting maintenance on equipment serving Wireless Pro customers located at Tierra Alta. Downtime will be brief.
Cruzio engineers will be conducting maintenance on infrastructure that serves tenants located at 401 Pacific Avenue on 5/10/2022 between 10:00PM to 12:00AM. There will be brief interruptions in service during this maintenance.
Cruzio technicians will be conducting maintenance on equipment that serves some Wireless Pro customers in the Westside area Friday, May 6th between 10am to 2pm. There may be intermittent service interruptions during this window.
Services were restored as of about 12am this morning. If you are still experiencing any issues, please contact customer support.
Some Wireless Pro customers near East Cliff and Beach Flats are experiencing a service interruption due to a hardware issue upstream. Cruzio engineers will repair the issue once access is granted in the morning hours. We will update this message as more information becomes available.
We will be conducting maintenance on equipment that serves a small segment of Wireless Pro customers in Watsonville starting at 10PM and ending at 12AM on May 4th. Downtime will be minimal through this window for affected customers.
Cruzio engineers will be conducting maintenance on infrastructure serving a section of Wireless Pro customers in downtown Santa Cruz on Thursday, 4/28/2022 between 10:00PM to 12:00AM. Downtime is possible in this maintenance window, but will be kept to a minimum.
Cruzio engineers replaced a faulty piece of equipment, restoring Wireless Pro service to affected customers as of 8:35pm this evening. We appreciate your patience.