We are currently working on issues related to web hosting server host11. This is only effecting customers who have web/mail services on host11. The issue may be resolved by the time this status posts, but there could be further downtime due to emergency maintenance being performed. Any mail sent during the down time will be queued up and delivered once all services have been restored.
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in Westside Santa Cruz on 3/24/2021 9PM-1AM. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
Some customers in the Watsonville area may be experiencing a network outage. Technicians are en route to investigate and make repairs. Updates will be posted as we get them.
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in Midtown Santa Cruz. This work will address an upstream issue causing some customers to see slower than normal speeds. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
A PGE outage that was impacting service for customers in the Capitola area was resolved.
PG&E is experiencing a large power outage In the Capitola Area which is impacting services for some customers.
Cruzio Internet will be conducting maintenance on Wireless Pro infrastructure that serves the West Side of Santa Cruz. Downtime will be intermittent through the 2pm-6pm window. This maintenance will not affect other services, including Velocity or DSL.
At approximately 2:30am Cruzio engineers were able to make repairs and restore network connectivity.
Cruzio is currently experiencing a network outage that may be effecting some customers in the Watsonville/Loma area. Crews are currently assessing the situation and updates will be posted.
Backbone providers on the internet are having routing issues today, this may cause some sites to be sporadically unavailable.