Cruzio engineers have restored service affecting costumers in East Santa Cruz Area. If you still experiencing connectivity issues please contact us.
3/22/204 7:50pm – Wireless outage in East Santa Cruz area
We are currently investigating a network outage in the Santa Cruz area.
3/21/2024 2PM to 6PM – Maintenance affecting some Wireless Pro customers in Scotts Valley
Cruzio engineers will be conducting maintenance Thursday 3/21/2024 2PM to 6PM on infrastructure that serves some Wireless Pro customers in Scotts Valley. Affected customers may experience brief periods of downtime while our technicians complete this work.
3/16/2024 7am – Wireless outage in Bear Gulch area [UPDATE]
Engineers are making updates to the site while switching to utility power so as to reduce downtime in future power outages. This may result in some additional downtime while the updates are being made. Estimated downtime for repair work is about 1 hour.
3/15/2024 8am – Wireless outage in Bear Gulch area
We are currently experiencing power related issues in the Bear Gulch area. Engineers are currently working to restore power.
3/11/2024 11PM–2AM – Maintenance on Host13 serving Web Hosting customers
Cruzio engineers will be performing planned maintenance on equipment serving Web Hosting customers on Host13 on 3/11/2024 11PM-2AM. There will be up to 15 minutes of downtime for websites using databases during this work, but please let us know if you have any problems with your website content after maintenance.
3/7/2024 9AM to 11AM – Cruzio Customer Service Phone System Maintenance
Cruzio will be conducting a scheduled update to our phone PBX system tomorrow between 9:00 AM and 11:00 AM. Please be advised that there may be a single brief interruption to our customer service phone system during this maintenance window. We apologize for any inconvenience and appreciate your understanding.
3/7/2024 9:00AM-6:00PM – Wireless maintenance in the Soquel, Watsonville, and Gilroy area
Cruzio engineers will be conducting maintenance on hardware that serves some customers in the Soquel, Watsonville, and Gilroy area between 9AM and 6PM on 3/7. We anticipate brief periods of downtime during this window.
3/5/2024 – Service Outage Affecting Customers in the Martin’s Beach Area
Cruzio engineers have noted a power outage in the Montara area, affecting hardware serving Martin’s Beach customers. We will update this status message as more information becomes available.
3/4/2024 11PM–2AM – Maintenance on Host11 and Host12 serving Web Hosting customers
Cruzio engineers will be performing planned maintenance on equipment serving Web Hosting customers on Host11 and Host12 on 3/4/2024 11PM-2AM. There will be up to 15 minutes amount of downtime for websites using databases during this work, but please let us know if you have any problems with your website content after maintenance.