We are currently investigating an outage in the downtown area. We will post updates if we get more information.
09/12/2024 11:00am-11:15am – Outage in Half Moon Bay & surrounding areas [RESOLVED]
Cruzio engineers confirmed services to upstream equipment has been restored, and all previously affected Wireless customers should be back online. If you continue to experience any issues, please contact our technical support team.
09/12/2024 11:00am – Outage in Half Moon Bay & surrounding areas
Cruzio engineers are currently investigating an outage affecting upstream equipment for some wireless customers in the downtown Half Moon Bay and surrounding areas. Updates will be provided as we learn more information.
9/11/2024 7:00pm – Network outage in Live Oak and East Side areas [RESOLVED]
Engineers have finished restoring services. If you are still experiencing any issues, please contact technical support.
9/11/2024 5:40pm – Network outage in Live Oak and East Side areas [UPDATE]
Engineers are on site and have restored services. There is a possibility that further repairs could require some more down time, but it will likely be very brief if that should happen.
9/11/2024 4:50pm – Network outage in Live Oak and East Side areas
We are currently experiencing an outage in the Live Oak and East Side areas. Engineers are en route to restore services. We will post updates as we get more information.
9/11/2024 9:30AM-1:00PM – Emergency Maintenance Affecting Abbott Square and Museum of Art and History customers
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving Abbott Square and the Museum of Art and History on Wednesday 9/11/2024 9:30AM-1:00PM. We anticipate a one brief interruption during this process, lasting only a few minutes. Technicians will keep downtime as minimal as possible.
09/06/2024 3:00pm – Outage in Half Moon Bay downtown area [RESOLVED]
Engineers were able to replace failed equipment and restore services. If you are still having any issues, pleaase contact technical support.
09/06/2024 2:30pm – Outage in Half Moon Bay downtown area
Engineers are currently investigating an outage in the downtown area. Updates will be provided as we get more information.
09/05/2024 11:45am – Outage in Watsonville area [RESOLVED]
Engineers have managed to make repairs and restore services. If you are still having any issues, please contact technical support.