Cruzio engineers have fixed the issue affecting Wireless Pro customers in Eastside Santa Cruz, and services have been restored.

Cruzio technicians have been made aware of an upstream issue affecting Coastside email services. Currently, there may be difficulty logging-in and accessing these mailboxes. Our engineers are investigating the situation, and we will update this page as more information becomes available.

Cruzio engineers will be conducting emergency maintenance tonight between 10:00PM to 12:00AM to work on an issue affecting some Wireless Pro customers in Eastside Santa Cruz. There may be intermittent downtime during this window.

Cruzio technicians have been made aware of an issue affecting some Wireless Pro customers in Eastside Santa Cruz. We will continue to post updates as more information becomes available.

Cruzio engineers will be conducting emergency maintenance on Thursday, 2/16/2023 12:00PM–2:00PM to repair an issue affecting some Wireless Pro customers in Westside Santa Cruz.  There will be brief periods of downtime while technicians make repairs, and we appreciate your patience as work is completed.

Cruzio engineers will be conducting maintenance on Wednesday 2/15/2023 9:00AM–1:00PM. Customers in Westside Santa Cruz may experience of brief interruptions during this window, and we appreciate your patience as we complete work.

Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in downtown Santa Cruz and Watsonville on Tuesday, 2/7/2023 between 10:00PM to 2:00AM. Some downtime may be possible within this window, but will be brief.

Cruzio engineers have repaired the hardware issue and our phone support is back online.

Cruzio engineers are investigating a hardware issue affecting our contact telephone number 831-459-6301. We will work to restore phone service soon, and in the meantime customers can reach us at cruzio.com/contact to submit a ticket.

Cruzio engineers will be conducting maintenance on Thursday 2/2/2023 2:00PM–6:00PM. Customers in Westside Santa Cruz may experience of brief interruptions during this window, and we appreciate your patience as we complete work.