4/16/16 @ 8AM: Westside Business Broadband power outage

Some Westside, Santa Cruz customers are experiencing a similar power outage situation as last Saturday (4/16), where the upstream building is having power maintenance.  This is currently affecting 1010 Fair, 402 Ingalls, and some customers in the University Business Park.

We currently have a technician rolling out with a new battery, and this should be resolved by 8:30AM.

11:30pm 4/18/2016 DeLa-911 Access Point Business Broadband Issues

Cruzio technicians have identified an issue with our Business Broadband equipment at our point of presence on the DeLa-911 tower.  Only Business Broadband customers that are connected to our DeLa-911 access points may experience connection issues.

Velocity, DSL, and all other Business Broadband customers will be unaffected.  We are actively working on a solution now.  We apologize for the inconvenience.