This issue is now resolved. If you’re still experiencing any issues with webmail access, please contact Cruzio support.
10/13/2020 12:45PM – Webmail service interruption for some users
Engineers are continuing to investigate an issue affecting webmail access for some customers. We will update this status message as more information becomes available.
10/13/2020 8:45AM – Email service interruption for some Cruzio email customers
Engineers are investigating a problem preventing some customers from sending and receiving email and logging in to their email accounts. We will update this message as more information becomes available.
10/10/2020 3:00PM – Email service interruption for some Cruzio email customers [RESOLVED]
This issue has been resolved. If you’re still having issues with email access, please contact Cruzio support.
10/10/2020 1:45PM – Email service interruption for some Cruzio email customers
Engineers are investigating a problem preventing some customers from logging in to their email accounts. We will update this message as more information becomes available.
10/09/2020 3:00AM PG&E related outage
Due to a widespread power outage some customers in Santa Cruz are experiencing connectivity issues, Cruzio engineers are responding.
10/1/2020 10:30AM – Emergency maintenance for some Watsonville Wireless Pro and dedicated customers [COMPLETE]
This maintenance is complete. If you are still experiencing connectivity issues, please reboot your equipment.
10/1/2020 9:40AM – Emergency maintenance for some Watsonville Wireless Pro and dedicated customers [UPDATE]
Cruzio engineers are enroute to assess and repair the issue. We will update this status message as more updates become available.
10/1/2020 9:10AM – Emergency maintenance for some Watsonville Wireless Pro and dedicated customers
Cruzio engineers are investigating a problem affecting connectivity for some Wireless Pro and Dedicated customers in Watsonville. Connectivity may be briefly impacted as equipment is restarted over the next few minutes.
10/1/2020 2PM – 6PM – Maintenance at the Tannery building
Cruzio engineers will be conducting maintenance on equipment that serves residential tenants at the Tannery. There may be brief periods of downtime during this maintenance window.