Due to a stuck process, webhosting server Host4 will be rebooted. All email will be queued. We appreciate your patience.
The reboot of webhosting server Host5 is complete. All queued email messages will be sent. Thank you for your patience.
Our webhosting server Host5 is being rebooted to fix a stuck process. This should only last a short time, and all mail will be queued and sent after the reboot is complete. We appreciate your patience.
The sporadic slow email arrival and delivery times that customers with @cruzio or secondary addresses (@baymoon, @icogitate, @skyhighway, etc) has been mostly resolved by Cruzio engineers and email speeds are back to normal.
Customers using @cruzio or secondary email addresses(@baymoon, @icogitate, @skyhighway, etc) may be experiencing slow arrival or delivery times with their mail. We currently have our Engineers actively investigating this issue. We will update this status once we have more information. We apologize for any inconvenience.
This is a notice to let everyone know that some of our Cruzio online members tools are not currently accessible due to some maintenance being done. This includes the Account Center for making online payments, the Domain tool, the Forgot password tool, and a few others. This should not effect any actual services themselves. These tools should be available again shortly.
This power outage has been resolved. Business Broadband service has been restored to UBP, 402 Ingalls St., and 1010 Fair Avenue customers in Westside Santa Cruz.
Some Westside, Santa Cruz customers are experiencing a similar power outage situation as last Saturday (4/16), where the upstream building is having power maintenance. This is currently affecting 1010 Fair, 402 Ingalls, and some customers in the University Business Park.
We currently have a technician rolling out with a new battery, and this should be resolved by 8:30AM.
All issues with Business Broadband connections from the DeLa-911 access points have been restored.
Again we apologize for any inconvenience.
Cruzio technicians have identified an issue with our Business Broadband equipment at our point of presence on the DeLa-911 tower. Only Business Broadband customers that are connected to our DeLa-911 access points may experience connection issues.
Velocity, DSL, and all other Business Broadband customers will be unaffected. We are actively working on a solution now. We apologize for the inconvenience.