Cruzio engineers will be performing maintenance on equipment in Watsonville that serves a subsection of our customers in that area. There will be brief periods of downtime during this maintenance.

Some Wireless Pro customers in Watsonville are experiencing a service interruption, and Cruzio engineers will be assessing networking equipment on-site in the morning, pending access. We will update this network status as more information becomes available.

Main power was restored and all services are back online.

Cruzio engineers are investigating a connectivity stemming from a localized PG&E outage in Scotts Valley. This is affecting tenants at the Enterprise Technology Center, as well as Wireless Pro customers fed from that building in Scotts Valley. We will post updates as they become available.

Cruzio engineers are investigating an issue disrupting connectivity for some Wireless Pro and Dedicated customers in the Beach Flats and Westside Santa Cruz areas. We will update this post as more information becomes available.

Update: Engineers have isolated and repaired the issue. All services should be back up and operational.

Cruzio engineers are investigating an issue disrupting connectivity for some Wireless Pro and Dedicated customers in the Beach Flats and Westside Santa Cruz areas. We will update this post as more information becomes available.

As part of PG&Es PSPS power has been cut to Cruzio mountaintop sites. The generator at our Mt. Allison Site failed to start and a response team is en route to troubleshoot and resolve.

Cruzio engineers have deployed redundant power systems at all PSPS impacted mountaintop locations. All redundant power systems are up and operating as expected.

This issue is now resolved. If you’re still experiencing any issues with webmail access, please contact Cruzio support.

Engineers are continuing to investigate an issue affecting webmail access for some customers. We will update this status message as more information becomes available.