Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Watsonville area. PG&E have updated the estimated restoration time to 12:30 PM PST. We will continue to update this status with more information as it becomes available.

Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in the  Watsonville area. No current estimated time of restoration. We will continue to update this status with more information as it becomes available.

Cruzio engineers will be performing emergency maintenance at 3:45PM on Wednesday May 21st. There should only be a brief downtime during this process. We will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream equipment some Santa Cruz Wireless Pro connections on Tuesday 5/20/2025 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Engineers were able to replace damaged equipment and restore wireless services. If you are still experiencing any issues, please contact Technical Support.

A few customers in the Westside area of Santa Cruz may be experiencing a wireless outage. Engineers are en route to restore services. Updates will be posted if there are any before services are restored.

Cruzio engineers were performing infrastructure maintenance on upstream equipment on Sunday, 5/18/2025 7:00PM-11:00PM. We were unable to restore service to some Wireless customers in Harvey West and surrounding areas, and will move to resolve the issue during business hours.

Cruzio engineers will be performing infrastructure maintenance on upstream equipment serving some Wireless customers in Santa Cruz and surrounding areas on Sunday, 5/18/2025 7:00PM-11:00PM. Cruzio technicians will keep downtime as minimal as possible.

Cruzio Engineers will be conducting maintenance on upstream equipment providing service to some Wireless Pro customers in the Love Oak and Capitola areas on Friday 5/16/2025 9:00am-1:00pm. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Scotts Valley area on Thursday, 5/15/2025 9:00AM-1:00PM. Technicians expect brief downtime during this window. We will keep interruptions as minimal as possible.