Cruzio engineers are working on an issue currently affecting connectivity for some Cruzio customers. We will update this message as more information becomes available.

Cruzio engineers will be conducting maintenance on internet equipment that serves San Jerardo residents on Wednesday, 9/21/2022 between 11:00AM to 4:00PM. Downtime during this maintenance window will be brief. We appreciate your patience.

Cruzio engineers will be conducting service maintenance affecting a handful of Wireless Pro customers in Watsonville and on Granite Creek Road in Scotts Valley. Downtime will be brief within this window.

Cruzio engineers will be conducting emergency maintenance on infrastructure that serves some Wireless Pro customers in Watsonville. There will be brief periods of downtime during this maintenance window.

Cruzio will be conducting maintenance affecting some Wireless Pro services in the Watsonville area 9/15/2022 10:00PM – 2:00AM. There may be brief interruptions in service throughout this window.

As of approximately 8:19 AM, PG&E has repaired all areas of the power grid affecting Cruzio’s network, and normal service for Wireless Pro customers should be restored.

Some Wireless Pro customers in the areas of Capitola, Live Oak, Harvey West, and far Westside are experiencing a service interruption due to some large scale PG&E outages in the area. Cruzio engineers are monitoring the situation.

Cruzio engineers will be performing maintenance on equipment that serves customers located in and around Watsonville on 9/13 starting at 10:00PM and ending 2:00AM. Expected downtime will be short intervals lasting 5 minutes or less within the window. We appreciate your patience.

On 9/12/2022 between 8:00AM to 11:00AM the Piedmont Court will be conducting electrical tests in their building. Cruzio engineers will be deploying a generator to provide power to our equipment during this window. There will be a brief interruption as we cut to the generator, and then another brief interruption once we cut back to main power.

Cruzio engineers will be conducting emergency maintenance Thursday 9/8/2022 10:00PM–2:00AM to repair an issue affecting some Wireless Pro customers in Westside Santa Cruz.  Affected users may notice some downtime during this work.