Cruzio engineers were able to perform this maintenance remotely with no downtime. This pending maintenance is canceled.

Cruzio engineers will be conducting maintenance on infrastructure that provides service for some customers on Weston Road and the surrounding area. Downtime will be sporadic through this window, but will be short overall.

A portion of our wireless pro customers in Westside, midtown and surrounding areas may be seeing service interruption. Cruzio engineers are in route to resolve the issue, we will be posting updates.

[Update] – Engineers have resolved the problem and all systems should be up and operational.

A portion of our customers in Weston road area may be seeing service interruption. Cruzio engineers are in route to resolve the issue, we will posting updates.

[Update] – Engineers have resolved the problem and all systems should be up and operational.

This issue was resolved by our upstream engineers last night.

Some Cruzio email customers are experiencing issues accessing our mail server. This is affecting webmail access as well as email programs from communicating with the server. Our upstream email partner is working on the issue, and incoming email will be queued up for delivery once the problem is resolved.

Cruzio will be conducting infrastructure maintenance that will briefly affect some Wireless Pro customers in the areas of Midtown, Live Oak, East Side Santa Cruz and 41st Avenue. Overall downtime will be brief but sporadic throughout this maintenance window.

This event was resolved without any customer impact.

Cruzio engineers will be performing emergency maintenance on hardware serving some Wireless Pro customers in Scotts Valley. Affected customers may notice intermittent periods of brief downtime during this maintenance period.

Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the area of Midtown Santa Cruz on 11/9/2021 between the hours of 10PM to 2AM. Some intermittent downtime may occur during this window.