Engineers have restored services.
7/26/2021 5pm – Wireless outage in Scotts Valley area
We are currently experiencing an outage with a backbone link feeding some customers in the Scotts Valley area. Technicians are currently investigating, but but do not yet have an ETA. More info will be provided as it comes in should the issue not be resolved before then.
7/26/2021 3:15PM – Power Outage affecting some Wireless Pro and Dedicated customers
There is currently a PG&E outage impacting some Wireless Pro and Dedicated services. There is no current ETA. We will update this network status as more information becomes available.
7/27/2021 10PM-12AM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be conducting maintenance on equipment to resolve an issue affecting connectivity for some Wireless Pro customers in Watsonville. There will be intermittent downtime for these customers during this maintenance.
7/23/2021 5PM – Emergency network maintenance affecting some Wireless Pro and Dedicated customers around downtown Santa Cruz [RESOLVED]
Cruzio engineers have completed their maintenance and all affected customers are now back online.
7/23/2021 3PM – Emergency network maintenance affecting some Wireless Pro and Dedicated customers around downtown Santa Cruz
Cruzio engineers will be repairing networking equipment serving some customers in the downtown area starting around 3pm. There will be periods of downtime through this maintenance.
7/21/2021 10PM-12AM – Wireless Pro maintenance affecting some Mid-town, Live Oak, East Side, and West Side customers
Cruzio Internet will be conducting service maintenance on equipment powering some customers in the Mid-town, Live Oak, East Side, and West Side areas. Downtime will be minimal but sporadic throughout this window.
07/19/2021 7:45pm – Wireless outage in West Watsonville[Resolved]
We are currently experiencing an outage that is effecting some wireless pro and dedicated customers in the west Watsonville area. Techs are currently working on resolving the issue and will provide updates as we get more information.
EDIT: This has been resolved as of 8:15pm
7/19/2021 10:00AM – Wireless Outage in Mid-town, Live Oak Area – [RESOLVED]
We are currently investigating a small outage affecting some customers in the Santa Cruz Mid-town area. We will post more information as it becomes available.
[Update] A piece of failed hardware was replaced and all services should be restored.
7/19/2021 10:00AM – Wireless Outage in Mid-town, Live Oak Area
We are currently investigating a small outage affecting some customers in the Santa Cruz Mid-town area. We will post more information as it becomes available.