Engineers have isolated the problem and we are in direct contact with any customers still affected.

(Update) – Engineers are currently working on a problem causing slow speeds for some customers in Milpitas and Easy San Jose. There is no current ETA. We will update this network status as new information becomes available.  No other services are affected.

Some Wireless Pro customers in the Milpitas and East San Jose may be experiencing connectivity issues due to an electrical issue in the area. Cruzio engineers are assessing the situation.

Engineers will be conducting maintenance on equipment serving customers in Piedmont Court Wednesday, 5/5/21 from 9AM-6PM. There will be intermittent downtime during this maintenance. No other services will be affected by this work. 

Cruzio engineers have resolved the issue and affected customers are now back online.

Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the Live Oak, East Side and midtown areas of Santa Cruz and are working to resolve the issue.

Cruzio engineers have resolved the issue and affected customers are now back online.

Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the Live Oak, East Side and midtown areas of Santa Cruz and are working to resolve the issue.

Cruzio engineers have resolved the issue and affected customers are back online.

Some wireless pro customers in the downtown Santa Cruz area may be experiencing a network outage. Our network gear is being affected by a power outage in the area. PGE reports power will be restored around 10 AM. Updates will be posted as we get them.