All services have been restored. If you continue to have any issues, please contact Technical Support.
2/6/2025 9:45pm – Outage in Butano Neighborhood
We are currently experiencing an outage in the Butano neighborhood. Engineers are investigating and prepping to make repairs. Updates will be provided if there are any before services are restored.
2/4/2025 7pm – Wireless Outage in Watsonville area
We are currently experiencing a small network outage in the Watsonville area due to the storms. Engineers are investigating and we will post updates if there are any prior to services being restored.
2/4/25 4:40PM – Power Outage effecting some Wireless Pro customers in Santa Cruz
Cruzio engineers have noted a PG&E outage affecting some Wireless Pro customers in Santa Cruz. We will update this network status as more information becomes available.
2/4/25 3:00PM – Power Outage affecting some Wireless Pro customers in Santa Cruz [RESOLVED]
PG&E power has been restored to upstream equipment serving some Wireless Pro customers in Santa Cruz.
2/4/2025 2:05PM – Power Outages affecting some Wireless Pro customers between El Granada and Montara areas
Cruzio engineers have noted PG&E outages affecting some Wireless Pro customers between the El Granada and Montara areas. We will update this network status as more information becomes available.
2/4/25 1:45PM – Power Outage effecting some Wireless Pro customers in Santa Cruz
We are currently experiencing a network outage that is effecting some Wireless Pro customers in Santa Cruz. Engineers are en route to the location to assess and make repairs. We will provide more updates as they are available.
2/5/2025 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers in Midtown Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Midtown Santa Cruz on Wednesday 2/5/2025 10:00PM-2:00AM. We anticipate a few interruptions during this process. Cruzio technicians will keep downtime as minimal as possible.
1/30/2024 10AM-5PM – Maintenance affecting some Wireless customers served from Thayer Mountain
Cruzio engineers will be conducting maintenance on upstream equipment serving customers from Thayer Mountain between 10AM and 5PM on Thursday, January 30th, 2025. There may be interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.
1/29/2025 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be conducting maintenance on upstream equipment serving some Watsonville Wireless Pro customers on Wednesday 1/29/2025 10:00PM-2:00AM. We anticipate a few interruptions during this process. Cruzio technicians will keep downtime as minimal as possible.