Cruzio engineers have located the problem, and implemented necessary repairs. All previously affected customers should be back online and operational. If you continues to experience any issues, please contact our technical support team.

Cruzio engineers are currently investigating an outage affecting some wireless customers in the Downtown Half Moon Bay area. We will continue to update this status page with more information as it becomes available.

Cruzio engineers will be conducing Emergency Maintenance affecting some Wireless Pro customers in the Downtown Santa Cruz, Capitola, and Watsonville areas, tonight between 10PM and 2AM. We expect a few brief interruptions during this process. We will keep interruptions as minimal as possible.

Cruzio engineers are performing emergency maintenance on access points serving some customers in the Watsonville area. There may be some downtime during this process. We apologize for the inconvenience.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Westside Santa Cruz on Tuesday 10/22/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

A power outage affecting service for some customers in the Santa Cruz area has resolved.

After a wide scale power outage crews were deployed to get generators running on many sites to restore services. In some cases after power was restored we found equipment damaged from the outage. Crews have been replacing failed gear in various locations. At this point all services should now be up and operational. If you are still experiencing any issues, please contact support.

Cruzio engineers have identified an outage caused by power issues due to high winds. We are currently investigating and will update this as more information becomes available.

Cruzio engineers are investigating an outage affecting some customers served near Higgins Canyon Road in Half Moon Bay. We currently have no ETA on a resolution, but continue to work on the issue. Apologies for the inconvenience.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Santa Cruz and Watsonville on Tuesday 10/15/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible. We will also be emailing affected customers. All other systems are up and operational.