Support Center
Search Cruzio Technical Support
Contact Cruzio
Latest Network Status Updates
7/28/2025 10PM-3AM - Maintenance affecting customers using Plume router equipment
Maintenance will be conducted on Plume's system on Monday 7/28 between 10PM and 3AM. This is not expected to cause any service downtime, but there...
7/26/2025 4:45PM - Power has been fully restored in Watsonville
PG&E has fully restored power to customers and sites affected by the recent unplanned PG&E power outage in Watsonville. Customers affected by the outage should...
7/24 and 7/25/2025 - Maintenance affecting Wireless customers in the Bear Gulch area [UPDATE]
Cruzio engineers are still working on infrastructure serving some customer in the Bear Gulch area, and are finishing their work shortly. Downtime today, 7/24/25 has...
See all Network Status updates
Email Cruzio and Create a Ticket
After submitting this form, Cruzio will immediately receive your message and a ticket will be created. You’ll receive a response quickly, usually by the end of the next business day.