…contact information. Click the “Contact info” tab to check and update your email address and other contact information. How do I change the name or company on the account? The name on your Cruzio account signifies ownership of the account and all the services on that account. To change ownership, please shoot us an email including your account secret, or give us a call at 831-459-6301 x2. I’m moving. How should I let you know? If you just need to…
…e information as requested and click OK to save. Once created, you can add email addresses to your mailing list by clicking on your mailing list’s name and clicking the Add New Member button. » back to the top How do I access my Mailman mailing list? To access the mailing list to make changes to it and its settings, go to http://lists.yourdomain.com/mailman/admin/yourlistname where yourdomain is the name of your domain and yourlistname is the name…
…e left blank. In the Account Name field, enter your Dialup Login (not your Email Login) from your Cruzio Login Information. (All letters in the Dialup Login are lowercase, and Dialup Logins cannot contain spaces.) Important: the Account Name needs to end with “@cruzio.com”. If it does not, add it. In the Password field, enter your Dialup Password (not your Email Password) from your Cruzio Login Information. (Note that Cruzio passwords are case sen…
…ng should appear.In the “User name” box, enter your Dialup Login (not your Email Login) from your Cruzio Login Information. (All letters in the Dialup Login are lowercase, and Dialup Logins cannot contain spaces.) Important: the “User name” needs to end with “@cruzio.com”. If it does not, add it. In the Password box, enter your Dialup Password (not your Email Password) from your Cruzio Login Information. (Note that Cruzio passwords are case sensit…
…Setting up a SPF Record on your domain will help prevent spammers forging email from your domain. Learn more at openspf.org. You can use the SPF Record Wizard to create a record to put on your domain. Adding an SPF record in your control panel Log in to your domain control panel with the Cruzio Domain Tools. Select the domain name you want to create the SPF record for. If you are on host 6 or 7, this can be accessed by first clicking Domains unde…
…Click “Create Server.” This process may take a minute or so. Once this process is complete, you should see a drop-down menu in the top left corner with your domain(s) as selectable options. If you wish to set up email for this domain, please visit our VPS email setup instructions. For some tips on securing your virtual server, check out this helpful post by Cruzio Consultant Bryan Zimmer: Securing your VPS…
…most recent communications with our upstream provider on this issue was an email message we sent on 25 February 2011. Their response is reproduced below: Date: Fri, 25 Feb 2011 09:52:11 -0500 Subject: RE: Naked/Dry DSL There are currently no plans to offer naked AT&T DSL service as AT&T does not offer naked DSL as an option to its resellers. What you can do Telecommunications in California are regulated by the California Public Utilities Commissio…
…On startup, Horde/IMP checks every message in all folders, as well as the Inbox, against mail filter rules. This includes messages that have previously been checked against these rules. This can cause Horde/IMP to take a long time to display your Inbox. Cruzio recommends that you use the filters in the Domain Control Panel instead of the filters in Horde/IMP webmail. See our domain spam filtering instructions….
…tor’s FTP profile or from the ‘File Manager’. There is no control panel or email associated with the ‘Web User’. » back to the top Why won’t my hosting preferences update? If you encounter this error while trying to create an Web (FTP) user “Error: Unable to update hosting preferences: User already exists”, try using a different login name. FTP logins must be unique on the server. » back to the top How do I return to the default DNS settings? For…
These instructions assume that you have Cruzio Website Hosting services. If you purchased your Web and Domain account before July 2006, you have Cruzio Classic hosting, which does not filter junk mail in this way. Spam filtering is automatically enabled for every mailbox, and when a message is marked as spam by the software, the subject line will include the text ***SPAM***. Follow these simple rules to route these messages to a junk folder and k…
