10/31 @ 1:30pm – Weston Rd. / West Wireless Outage

…Our technicians are aware of the issue and are investigating the issue. Currently customers fed from the West portion of Weston Rd. are experiencing an outage, we will post updates as soon as we get them. We apologize for the inconvenience. This issue only pertains to our business broadband customers on Weston Rd., all other systems are up and operational….

An Exciting Year at Cruzio in 2021

…f 250 permanent residents and 100 seasonal residents. The co-op is a low-income farmworker community and this will make a meaningful difference in their day-to-day lives and access to resources. We’re continuing to support local business in 2022 It’s a big year ahead for restoring local business and so we’re dedicated to supporting that effort in the new year. We’ve partnered with the City’s Economic Development Board to help with their Downtown P…

The Time Has Come: Santa Cruz Fiber is Beginning Construction in Downtown Santa Cruz!

…connection during the first 3 months of the network going live. We’ll also completely waive your setup and installation fees if you’re a new customer in this initial phase. “That’s less expensive and about 10 times faster than any comparable service available today,” said Cruzio and Santa Cruz Fiber CEO, Peggy Dolgenos. “It’s critical to us that we launch with a service that everyone can afford so no one is excluded from these game-changing new in…

Operation Cupcake

Cruzio Internet has recently embarked on our community’s most ambitious communication project in over half a century — ever since cable companies with monopoly franchise agreements installed coaxial copper cables. Who’d ever have expected cupcakes to be part of the process? We’re building Santa Cruz Fiber. This project will bring unprecedented internet speeds at low prices to downtown Santa Cruz. As with any ambitious project, there have been a f…

Plesk Error When Logging into Domain Admin Control Panel

…age. You will see something similar to the following: https://host2.cruzio.com:8443/?previous_page=login_up Leave the first half of the link in there, even if it varies slightly from the above, and delete everything after the :8443/. So, in this example, you would be left with: https://host2.cruzio.com:8443/ Then, after the :8443/, add: domains/domains.php3?cmd=clearFilter So, in this example, you would now have: https://host2.cruzio.com:8443/doma…

Love in the Time of Corona: Part I

…me to walk four feet away to my workstation. I made it to work on time and immediately started answering calls. I groped around on the ground for a breakfast bar until I found something that resembled granola. It’s a lovely existence. On lunch breaks, I’m able to fire up my gaming computer and play something online with one of my longtime friends. My housemates might be a little confused as to why one moment they hear “Cruzio Billing Department, t…

When the Power is Out

…ur in-building power redundancy as well. When customer power is out, we welcome folks to come down to our office and use our internet. We even lower our coworking fees during outages so non-members can get the internet they need. And we’re working on upgrades to our coworking electrical backups, so that we can accomodate more people. In a long, wide-area power outage, people need a place to go. But We Need a Better Way Just to touch on the larger…