11/01/2016 10:00pm – [UPDATE] secondary email mailboxes problem

…password files for skyhighway and rattlebrain were corrupted and we have had to issue customers new passwords on those two domains. You can reset your password by going to http://members.cruzio.com/newadmin/ and logging in with your cruzio.com email address and password. We are still working on restoring all mail which may take the remainder of the week….

1-22-18 2:00pm – [UPDATE] Legacy DSL outage in the Boulder Creek area

…as provided us with a revised estimated time of repair, and they expect to complete their repair by Tuesday, January 23rd. Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 day passes to utilize our fiber-backed co-working facility. We will update this network status as we receive additional information from AT&T, and we appreciate your patience in the meantime. All other ser…

1-30-18 3:30pm – Legacy DSL outage in the Boulder Creek area

…ntly investigating the issue and working to resolve the problem. AT&T has provided a tentative estimated time of repair of 24 hours. Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 CruzioWorks day passes to utilize our fiber-backed co-working facility. We will update this network status message as we receive additional information from AT&T. We appreciate your patience in t…

Equal Access Santa Cruz Wins Big

…defined by the FCC. Many of these areas are in mobile home parks, where incomes are lower, on average, than the communities around them. They’ve been ignored by big ISPs — big corporations have a habit of ignoring consumers. Especially lower-income ones. Cruzio identified seven such communities in mid-County that we can reach with the best internet anyone can build: fiber optic connections direct to each home. Residents of these parks have, till…

SCLU Takes the Win at the Memorial Day Surf Contest

…38th Annual Memorial Day Club Invitational, we enhanced the overall experience for attendees while also playing a part in the larger effort to support local nonprofits. We are proud to have contributed to another successful year of the Invitational, and are reminded of the power of coming together to make a difference. Cruzio looks forward to continuing our support for future events that uplift and enrich our community. “Thanks for being a sponsor…

Friends and Neighbors Promo

…make sure your buddies are part of the deal too. They can thank you for a free installation and setup! Now get out there and recommend some local internet to your friends and family! Send your neighbor to: Terms and Conditions: $100 credit is applied after the third month of the referred customer’s new service. Not good with other deals and promotions. No cash value; account credit only. Promo start date 4/1/2023; only signups after this start da…

Cruzio to Bring Internet Service to San Jerardo Housing Cooperative

…Access Monterey Bay hopes to raise another $200,000 to provide the service completely free to residents for the next 5 years. The San Jerardo housing cooperative was built by farmworkers in the 1970s. The site was an abandoned labor barracks, which the farmworker families first used as a squatting camp then purchased and transformed. These families and workers face innumerable challenges. Many members of the community are low income and recently t…

Cruzio Wins Grants to Build Internet

…time-consuming to build. Parts of Cruzio’s service area are rural or low income, and free market forces just haven’t compelled construction to those places. Several years ago, Cruzio turned our frustration with the digital divide into energy towards a solution. We set up our Equal Access program to build long-needed infrastructure. We looked at public funding for internet, But till now, government programs promising better internet have generally…

Some Older DSL Services Will End in June

…o build our own infrastructure around the county to provide service to our community before AT&T decommissions the copper phone lines our older services use. We’ve been part of an effort to force telephone companies to maintain their lines longer than they wish, and we’ve had some success, though we’ve lost money on the services for years. But some of the longest, oldest infrastructure has been failing. And, reluctantly, service on those lines has…