Category: DNS

Adding a DNS record to your Website Hosting domain

This document explains how to add a DNS record to your website hosted with Cruzio. Please note, these instructions only apply to Cruzio Website Hosting services. They do not apply to Cruzio Classic web hosting. If you have Classic web hosting, then you will need to contact Cruzio to have your DNS records modified.

Do not add or change DNS records if you are not aware of any reason why they should be changed.

  1. Go to and enter your domain name.  Click “Control Panel” and click “Go”. Enter your admin username and password and log in.
  2. Select the domain you want to add a DNS record to. If you are on host 6 or 7, you’ll find it by going to the main menu in the upper left corner, and clicking Domains.If you do not know what host number you are on, after you log into your control panel, look at the URL at the top of your browser. You will see it start with https://host followed by a number. That is the host number you are on.
  3. Click the DNS Settings icon. If you are on host 1, 2, 3, 4, or 5, this icon will be under the Services section. If you are on Host 6 or 7, it will be under the Web Site section.
  4. Under the Tools section, click Add Record.
  5. Select the type of record from the drop-down and fill in the values for the record.
  6. Click OK.

Cruzio Connection Settings

Below are the general connection settings for use with Cruzio accounts. For more specific setup instructions, please see our other setup instructions.

The best source for settings information is on your original Cruzio Login Information. Contact Cruzio if you lost your information or forgot your login or password.


Fiber Settings

IP Address: Available on your “login info” sheet
Subnet Mask:
DNS 1:
DNS 2:


Dialup Settings

Dialup user name Always ends in
Dialup number (x2, V.90, 33.6) 459-9408
Nationwide dialup numbers Use the Find a Dialup Number tool
View specific dialup setup instructions for your computer…



Domain Name Server (DNS) Settings

Use “Server Assigned” DNS if you don’t have a static IP.
DSL Primary DNS
DSL Secondary DNS
Gateway for Static DSL Users Refer to your Cruzio Login Information
Dialup Primary DNS
Dialup Secondary DNS
Gateway for Dialup Users


Email Settings

The following settings are for email accounts and for secondary mailbox domain accounts. These settings will work for computers, phones, and other handheld devices.
Incoming Mail Server (POP3 or IMAP)
Outgoing Mail Server (SMTP)
Incoming Port Number 110 if using POP
143 if using IMAP
Outgoing Port Number 587
The outgoing (SMTP) port number defaults to port 25 for most email programs. If you have problems sending email, port 587 should work instead; Incoming and outgoing Password confirmation is required.
View specific email setup instructions for your computer…
Try Cruzio’s Email Setup Assistant…


Email Settings for Domain Name Customers

Incoming Mail Server (POP3 or IMAP)
Outgoing Mail Server (SMTP)
View specific email setup instructions for your computer…