…omers that are affected: – Enterprise & Business Broadband customers in the San Jose, Watsonville, and some Scotts Valley (El Pueblo Rd. & Weston Rd.) areas. Customers that will not be affected: – All Velocity, DSL, and dial-up customers in San Jose, Watsonville, and some Scotts Valley areas. Thank you for your patience, as we are working with our upstream provider to have this fixed as soon as possible….
…tomers Customers that will not be affected: – All Velocity customers – All DSL customers – Enterprise wireless customers in the Westside Santa Cruz, Scotts Valley, Aptos, and Watsonville areas – Business broadband wireless and in-building wired customers in the Westside Santa Cruz, Scotts Valley, and Watsonville areas – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as so…
…Repair teams are currently working to fix the damaged fiber lines and are hoping to have the work completed around or just after midnight. We will be posting more updates as we get more information. Velocity and DSL customers should not be effected by this….
…Cruzio engineers have isolated the issue to a cut fiber line, and repair teams have been dispatched. We do not have an estimated time of resolution. Velocity and DSL customers should not be affected. We appreciate your patience….
…5 to 10 minutes of downtime. This network interruption will only affect Business Broadband and Enterprise customers. Velocity and DSL customers will not be affected….
…cians are actively working on a solution. This only affects internet service for business broadband customers in and around the downtown area, and does not affect DSL or Velocity customers. We apologize for the inconvenience, and are actively working on repairs….
…ill affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected….
…Cruzio engineers have scheduled a maintenance window for the networking equipment that feeds customers on our enterprise, broadband, colocation, coworking, domain hosting, and email networks. This window will end at 3:00AM 5/2/2018. We expect extremely short customer downtime as networking protocols converge and install routes. This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product….
…ill affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected….
…We have resolved the issue affecting Wireless Pro customers in the Chaminade and Live Oak area. All Wireless-Pro customer services have been restored. We appreciate your patience while we mitigated the issue. This issue only affected customers on our Wireless Network. Velocity, DSL, and dialup were not affected….