#099, December 14, 2006

…’s best to let us know several weeks ahead of time, especially if you have DSL or if you’re canceling a phone line. We can often save you from an interruption in Internet service and prevent costly fees — but you’ve got to let us know. For more information, please see http://www.cruzio.com/services/highspeed_access/move_dsl.html 12. We’ll Waive Late Fees If You Feed the Hungry If you’re late on a payment to Cruzio, turn it into a donation to hung…

#064, May 20, 2003

…us your email address, account number, or full name when they sign up.) 3. DSL Sale in July Looks like another DSL sale is coming in July. More details to follow in next month’s newsletter. *********News and Views on Spam: 4. Numbers The Radicati Group predicts that this year, 45% of all email will be spam, and that the percentage of spam will increase to 70% by 2007. The Eprivacy group estimates that spam volume increases by 18% per month. In Feb…

DSL/Velocity Troubleshooting

…3220-H Status light Comtrend CT-5072T ADSL light Comtrend NexusLink 5630u ADSL1 and ADSL2 lights Efficient Networks SpeedStream 4100, 5100, 5260, and 5360 DSL light Netopia 2241N DSL light VisionNet 200ES ADSL light VisionNet 201ER LINK light Westel Wirespeed READY light   Look at your modem to see if the sync light is glowing steadily, blinking, or off. Steady light = sync Blinking light = no sync Sync light red when normally green = possible pro…

DSL/Velocity Help

…or change the speed, please contact Cruzio. Using and Troubleshooting Your DSL or Velocity DSL/Velocity Troubleshooting Network Speed Test Security Tips Using Your Fusion Phone Cruzio Velocity comes with Fusion Phone service. Fusion Phone Help Fusion Voicemail FAQ Fusion Phone Taxes and Fees Fusion Phone International Rates Setting Up Your DSL or Velocity Check for Velocity Eligibility Contact Cruzio to check for DSL Eligibility DSL/Velocity Setup…

Cruzio and Dry/Naked DSL

…recent communications with our upstream provider on this issue was an email message we sent on 25 February 2011. Their response is reproduced below: Date: Fri, 25 Feb 2011 09:52:11 -0500 Subject: RE: Naked/Dry DSL There are currently no plans to offer naked AT&T DSL service as AT&T does not offer naked DSL as an option to its resellers. What you can do Telecommunications in California are regulated by the California Public Utilities Commission. Th…

DSL/Velocity Setup for Windows

…computer ready to roll. back to the top Configuring Your PC to Use a Wired DSL Connection Windows 7 These instructions assume that you are running Microsoft Windows 7 Home Premium, and that you have not purchased a static IP address with your DSL or Velocity. If you are running a different version of Windows 7, please contact Cruzio Tech Support for help. Click on the Windows button (the round button with the Windows 4-color flag icon) and choose…

Changing Your DSL Modem’s Configuration

…tings in the modem should be configured to: vp=0 vc=35. If you’ve had your DSL for a couple of years, try: vp=8 vc=35. back to the top Macintosh OS 8-9 Locate your DSL modem in the table below and use the corresponding settings in these instructions. In the Apple menu, choose Control Panels -> TCP/IP. In the TCP/IP control panel, set Configure to Manually. Set the IP Address to %Computer IP Address% from the table below. Set the Subnet Mask to %Co…

2/9/2016 4am – Legacy DSL Outage

…We are currently experiencing a legacy DSL outage that is effecting a small number of our legacy DSL customers. Engineers are currently looking into the issue and we should be updating this status when we have more information or the issue is resolved. This should not effect any Velocity customers or anyone that is not on a legacy DSL connection….