…Some customers with Legacy DSL services in the Boulder Creek area are currently experiencing trouble with their connection. We are actively looking into the problem and hope to have it resolved soon….
…anuary 22nd 2018 at 12:00pm, there is currently an outage affecting legacy DSL circuits in the Boulder Creek area. This outage is due to a hardware failure on AT&T’s equipment, and AT&T is working to repair the issue. They currently estimate that their repairs will be complete by January 31st. Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 day passes to utilize our fiber-b…
…January 22nd 2018 at 2:00pm, there is currently an outage affecting legacy DSL circuits in the Boulder Creek area. This outage is due to a hardware failure on AT&T’s equipment, and AT&T is working to repair the issue. AT&T has provided us with a revised estimated time of repair, and they expect to complete their repair by Tuesday, January 23rd. Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and…
…day, January 30th 2018 at 3:30pm, there is an outage affecting some legacy DSL circuits in the Boulder Creek area. AT&T is currently investigating the issue and working to resolve the problem. AT&T has provided a tentative estimated time of repair of 24 hours. Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 CruzioWorks day passes to utilize our fiber-backed co-working facil…
…The connectivity issue that was affecting some legacy DSL customers has been resolved. Thank you for your patience….
…The connectivity issue that was affecting some legacy DSL customers has been resolved. Thank you for your patience….
…This maintenance is now done. All Legacy DSL customer services are working as normal again….
…The emergency maintenance is complete and service has been restored to all legacy DSL circuits. If you are still experiencing a connectivity issue, please try power cycling your equipment. Thank you for your patience….
…Our upstream provider is aware of the issue effecting some legacy DSL customers and is working to resolving it. They do not yet have an ETA so we will post updates like this as we get them if the next update a resolution….
…There is currently an interruption in service for a portion of Cruzio’s Legacy DSL customers. Network engineers are actively working to resolve this outage. This outage does not affect any of Cruzio’s Velocity or Business Broadband customers. We apologize for the inconvenience and thank you for your patience as we resolve this issue….