…Device Attachment Rules: Cruzio does not restrict devices or device types. Security: Cruzio has a manual firewall where we can enter remote IPs to block them if they are causing a Denial of Service attack within our network. Customers should maintain security for their devices attached to Cruzio’s network. Performance Characteristics ISPs must disclose the following network performance characteristics: Service Description: Cruzio provides a variet…
…ation to those who want to do it themselves: http://www.cruzio.com/support/security/ But many folks prefer to have our experts do the job (and honestly, we are good at it). If you’d like us to work on your computer, call 459-6301 to make an appointment or see our Web page for more information: http://www.cruzio.com/services/tech_services/ 5. E-cycle Day a Big Success We’d like to thank our customers who participated in this past weekend’s E-Cycle…
…ead Cruzio’s informative page about viruses: http://www.cruzio.com/support/security/virus_info.html On Cruzio’s side, we have virus scanning software and firewalls which prevent known viruses or worms from entering our networks. The most dangerous time, of course, is when a strain of virus isn’t yet known or understood. That’s when we all need to pitch in. Thanks for helping us maintain a fast, reliable Internet! 7. Tips on Spam The longer you’ve…
…supply everything else — email, servers, storage space, network routing, security, technical support — except the bare-bones circuit. We are currently on a long-term contract with AT&T for these circuits. We don’t anticipate any quick changes in the status quo. For the Internet as a whole, a truly competitive market is probably the best way to get low prices and good service. The next best would be having regulations protecting the public inter…
…information can be found on our virus page: http://www.cruzio.com/support/security/virus_info.html Some facts to remember: — Cruzio *never* sends email to customers with binary attachments. — Don’t open a binary attachment from anyone unless you know the person emailing it to you and are expecting it. — Do not comply with requests for your passwords or other private information. Cruzio won’t ask you for this kind of information in email. Anyon…
…hour Brown Bag workshop, hosted by friendly Cruzio staff. Wireless setup, security, and what equipment you will need to get started will be covered. This workshop is perfect for households with multiple computers, home offices, and small businesses. Space is limited, so sign up soon at: http://www.cruzio.com/brownbags Lunch at this brownbag is $7 extra, if you order through Cruzio. 8. How to Accelerate Our constantly vigilant Technical Support Ma…
…a feature, not a bug, as programmers say. We’re also coping with the added security of the new system, which requires exactly correct billing addresses. We must ask members to be more attentive about updating information when moving or making other payment-related changes. We’ve already had to make hundreds of calls to customers to update their addresses — we’ve updated 600 of the 700 addresses which had discrepancies ignored by our old system ov…
