…Cruzio is currently experiencing a problem with our access switch at the DeLa-911 Tower. Engineers have identified the problem and are resolving the issues. This is affecting Wireless Pro customers that are connected to the following access points: – DeLa-911 – 708 Fredrick – 1500 41st – 2121 41st We apologize for any inconvenience this may have caused, we will be updating this status when we have more information….

…Services have been restored for wireless and wired customers fed from the UTC and Dream Inn buildings in downtown Santa Cruz, however we are still looking into issues at the Chamenade building which is still effecting some customers. Updates will be posted as we get more information. Thank you for your patience….

…All wireless services are now up and operational….

…Due to the current intense storm cell passing over Santa Cruz, some wireless links may experience sporadic loss of connectivity. PG&E power outages may be causing customer-side power loss as well, affecting radio equipment on customer premises and causing loss of connectivity. Cruzio technicians are monitoring the network and will respond to any extended outages as soon as possible….

…PG&E has resolved the power issues at the University Town Center, that was affecting Cruzio’s UPS/batteries for our wireless networking equipment. There will be an additional short downtime between 10:15AM-10:30AM as we return equipment to the original configuration. This downtime should be less than 2 minutes….

…Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Scotts Valley on Monday 9/28/2020, between 1PM to 3PM. There will be a few brief interruptions throughout this maintenance window….

…We have restored power to our equipment at Loma Prieta, and our wireless customers in the Watsonville area are back online. We apologize for any inconvenience….

…Cruzio engineers are currently investigating an outage with our wireless networking gear for mid-town Santa Cruz area customers with Enterprise, Dedicated Business Broadband, and Business Broadband services….

…This outage has now been resolved, and all wireless services have been restored….

…There is currently an outage at one of our wireless sites in the East San Jose/Oakland Road area. This outage only affects Cruzio customers in this area. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your patience….