…Around 2:05 we began seeing strange behavior from our equipment at the Chaminade resort. Technicians and system admin are looking into the issue now. We are sending technicians to check out the equipment onsite ASAP This will only affect wireless pro, and dedicated customers connected to the Chaminade access point. Velocity and DSL customers are unaffected. Thank you for your patience….
…This has been repaired. All wireless pro services are back to normal functionality. Thanks again!…
…Customers with Wireless Pro broadband access service in Capitola are currently down due to a power outage. We have field operations techs en-route to deploy a replacement battery for our equipment for the duration the PG&E outage….
…Cruzio engineers have resolved the issue, and all affected Wireless Pro and Dedicated connections should now be back online….
…We are currently experiencing an equipment failure that is effecting several wireless customers connected via the UTC building in downtown Santa Cruz. This may effect customers fed from the Dream Inn and the Chaminade POPs. Engineers are out in the field working to resolve the issue and we should be able to provide updates shortly. We apologize for the inconvenience….
…Wireless Engineers have resolved the issue as of 1:30am this morning and full connectivity to our customers in the affected areas has been restored. We thank you for your patience….
…We are currently experiencing an outage for Wireless Business Broadband customers in the Westside area. Technicians are en route to investigate the problem. We suspect a power failure, but will be providing updates as soon as we find out….
…Some customers in the Beach Flats and Westside Santa Cruz area with Wireless, Certified, Dedicated, and Enterprise access service will see a brief downtime as we cycle battery backup equipment at our main service distribution site….
…Some Wireless Pro customers in and around downtown Watsonville may observe connection issues due to an upstream hardware issue, and Cruzio engineers are dispatching to resolve the problem. We will update this network status as more information becomes available….
…We are performing some unscheduled emergency maintenance at one of our downtown wireless access points. This is to prevent further power interruptions at the site. Downtown should only be for a few minutes and should be starting within the next few minutes. We appreciate your patience….