08/15/2019 11:50AM – [RESOLVED] Wireless Broadband outage in Capitola
…This power outage has been resolved….
…This power outage has been resolved….
Cruzio is currently experiencing a network outage due to a power failure at the Universal Town center which feeds several of our sites. PG&E has been dispatched to make repairs at the location and estimates the work to be completed by 9:15am. In the meantime there could be possible connection losses at some of the Cruzio POPs in the Santa Cruz area. Engineers are on site to address issues as they come up while PG&E is working on the issue. We wil…
…This outage has been resolved and service has been restored to affected customers….
…Engineers were able to restore services….
…This outage has been resolved….
…Networking equipment that feeds customers in the north Scotts Valley area is currently down. We are investigating a resolution….
…we’ve got another announcement to make: We’re very happy to announce that Wireless Pro service will now be available for the faculty housing area at UCSC. If you live inside the blue polygon, give us a call or visit our website! We’re ready to get you connected. If you see your address in the blue shape above, let us know! All you need to do is fill in your address on our Santa Cruz Fiber homepage to get started. Wireless Pro has average speeds o…
…Cruzio technicians identified the hardware issue, and all affected services should be back to normal as of 3:15pm. Sorry for the inconvenience, thank you….
…This outage has been resolved….
…Attempts to resolve the issue remotely were not successful Cruzio technicians will be rolling out to 2030 North Pacific in the morning to resolve the issue. We appreciate your patience….