2015-09-10 10:20AM – Wireless network outage in mid-town Santa Cruz

Cruzio engineers have identified a problem with a wireless access point that affected 23 customers in the mid-town (east Santa Cruz & Live Oak) area from 10:20-10:50AM. This only affected Business Broadband wireless Cruzio customers, and not Enterprise, Velocity, or DSL. We are scheduling emergency maintenance to replace this access point, which will affect a larger group of 42 people fed from this same site. This maintenance will happen between…

8/19/17 2:30am – Wireless Pro Outage @ 2030 North Pacific

…Starting a little before 2:30am this morning, Cruzio’s upstream connection for serving Wireless Pro customers at 2030 North Pacific Ave stopped working. This affects Wireless Pro customers at 2030 North Pacific in Downtown Santa Cruz only (not Velocity/DSL). Engineers are working to resolve the issue. This status will be amended as updates are received. We appreciate your patience….

12/7/2017 08:43am – Wireless Pro Outage East Side Santa Cruz

…Due to a Cruzio equipment failure, there is currently a section of our Wireless Pro coverage that is down. Cruzio technicians are actively working on a solution this morning. This does not affect velocity or dsl customers, only Wireless Pro customers in the east side Santa Cruz and Live Oak areas. We apologize for the inconvenience, and we’ll update this as soon as we have more info….