Frequently asked questions about Building Solutions

How do I get my building connected?
Three simple steps:

1. Site survey

Our technicians perform a simple survey of the building to establish eligibility. Generally, we need access to our backhaul internet, at least 10 units, a central location to house a small amount of Cruzio networking equipment (usually the shared telco closet is ideal) and relatively modern wiring to each unit – if it was built after 1995 it’s likely good to go. If the wiring to each unit isn’t capable of handling high-speed broadband, we can recommend local wiring contractors to handle the job.

2. Access Agreement

Next, we need a simple access letter from the owner or property manager. It’s a one-page document that grants Cruzio access to the facility to serve tenants. With that, we can begin offering your tenants our high-speed service. You can find our Access Agreement here.

3. Installation

Within 30-60 days our professional installers will connect your building to our high-speed network.

Why do I need high-speed broadband in my building?
In our new economy, where bandwidth is a utility as important as electricity or water, modern business tenants need state-of-the-art internet to thrive. Cruzio’s connected workspace at 877 Cedar has been at 90%+ occupancy since opening, and businesses around the County (including Santa Cruz Nutritionals, the Santa Cruz Public Library System, Granite Construction, the Santa Cruz Warriors and the City of Watsonville) are taking advantage of Cruzio’s fiber network infrastructure investment.

How fast is it?
Fast. We offer 100 Mbps and 1 Gbps service depending on the location of the building in relation to our internet backbone. As we build out our network, the speeds and service available to all areas will increase. If you want to jump start the build out to your building, let us know.

Can I pay a flat fee for the whole building?
Yup. If you’d like to offer fast broadband to all your tenants for free, or included in their rent, we can provide connectivity to all units for one low price. This approach generally brings the per unit cost down by 25-50%. Contact us for details.