Frequently asked questions about Cruzio Wireless
What is Cruzio Wireless Internet?
Cruzio’s next-generation high-speed broadband solution can connect your home or business to our fiber backbone and provide unparalleled upload and download speeds and exceptional reliability for a great low price.
Is it a good solution for home and business use?
Absolutely! We know our communities are packed with home offices, businesses, and freelancers — not to mention gamers, movie buffs, and hobbyists — who all need super-fast and reliable broadband.
How fast is Wireless?
Fast! And getting faster. As standard practice, Cruzio automatically upgrades all our users to the fastest speeds available whenever we upgrade our network. And we’re always looking at the newest technology to deliver faster speeds to our customers.
Do I need to purchase any new equipment?
Nope, we got you covered there too! We’ve done our homework, and we fine the best available wifi hardware. Rent one from us for an additional $9.99/month, we guarantee great performance, easy troubleshooting and a lifetime warranty.
Is this an “introductory” price?
That price is guaranteed for 12 months. After that, then-current pricing will apply (currently $74.95/mo).
Am I locking into a contract?
No contract. We don’t need contracts with a service this good.
What if I’m not happy with the service?
We think you’ll love our fast internet but if you don’t we certainly won’t force you to keep it. If you decide to cancel within the first 30 days, we’ll refund everything you’ve paid. Cancel anytime with 30-days notice.
What if I need faster speeds?
Check out our Enterprise Internet products if you need dedicated, infrastructure-grade bandwidth.
Does it include phone service?
No, our Wireless Pro is pure, unadulterated internet. No phone or other services come with it. If you need home phone, we recommend using a Voice Over IP (VOIP) service like Ooma.
Will it work well for VoIP?
The low latency of this service makes it ideal for VoIP and other cloud-based services.
Is this service suitable for video conferencing?
It’s ideal. The upload speeds we provide are much higher than you’ll see with any similarly-priced business service making it perfect for video-conferencing.
Can I watch Netflix using this service?
Of course! With this beefy business-grade connection at your home, you can say goodbye to buffering and that annoying spinning wheel.
I’m a big gamer, is this a good service for me?
It’s perfect for gamers. High upload and download speeds + super-low latency = ideal gaming environment. Believe us, we have a lot of gamers here at Cruzio and they love this service.
Can I get a static IP?
Yup. Up to 3 static IPs can be added.
Is Cruzio working on delivering even faster speeds?
Always. Delivering the fastest speeds possible at prices everyone can afford is our mission. As new technologies emerge you can bet Cruzio will be at the forefront.
Are wireless connections affected by the weather?
Not to any great degree. We only use top-of-the-line hardware and we only ever deploy it at distances around half what is recommended. We’re very conservative when it comes to quality and reliability. If you are having issues, give us a call.
Is this wireless stuff harmful?
Absolutely not. All available evidence today — according to the FDA, the World Health Organization (WHO), the Environmental Protection Agency (EPA), the Food and Drug Administration (FDA), the National Institute for Occupational Safety and Health (NIOSH) and the Occupational Safety and Health Administration (OSHA) — suggests that there is no correlation between low-power wireless use and health issues.