We did it! We upgraded our email system.
A lot of people stopped by with laptops, phones, even desktop computers. A lot of people got help. Everyone remained calm and cheerful. Good work team!
If you use a Cruzio-supplied email address (see the list on our FAQ) you just saw a big improvement in service. Larger mailbox capacity, bigger per-message sizes, more robust system, better spam filters.
And Cruzio’s email system still upholds our values: we don’t harvest your personal information and sell it like most providers.
It was a big job, and there’s still work remaining. Out of over 7,000 email boxes upgraded, we expect some people haven’t yet updated their settings, and we are here to assist. Check our FAQ for some common answers and don’t hesitate to contact us if you need help!
Kudos to Our Lovely Staff
Upgrading such an important service for such a large number of people took a lot of planning, and our endlessly talented project manager Adia Schamber did an amazing job. So did indomitable Chief Systems Engineer Mark Hanford, who led the work on the engineering, making sure that nothing was lost and everything was doubly backed up.
So many of our lovely staff worked extra hard to make sure every email customer was updated as quickly as possible. It’s impossible to name each and every staff member individually (check the bottom of the newsletter for their names!), but we know our customers appreciate them. We got many compliments in the mail, on Yelp, etc. — and we always love compliments. Thanks, everyone, for recognizing our efforts, and enjoy the improved service!