Engineers have completed an equipment swap and one of our mountaintop sites at 3pm 1/17/19. Customers served from there were offline for under 5 minutes. We appreciate your patience.
Starting around 2:55pm this afternoon 1/17/19, engineers are performing maintenance on our network equipment at one of our mountaintop sites. This is part of ongoing maintenance to maintain service and reliability to our dedicated and enterprise customers served from there. There will be brief downtime, but it should last a few minutes. We appreciate your patience.
Cruzio engineers have deployed a generator at our Loma Prieta mountaintop site and the affected customers are now back online. We appreciate your patience.
Our Loma Prieta mountain site is currently having power outages. We have crews rolling up to deploy a generator. This will only effect a few of our enterprise customers.
All work has been completed.
We are performing a network upgrade that will affect some customers located in Westside Santa Cruz. This downtime should be less than 5 minutes.
This issue affecting customers in Aptos and Gilroy has been resolved.
We are performing emergency maintenance at the mountaintop site that serves customers with Dedicated and Enterprise Wireless access in Aptos and Gilroy.
This maintenance window will be for half an hour, but we expect actual customer downtime to be less than 5 minutes.
The outage that was affecting customers with Dedicated and Enterprise wireless access services in Aptos and Gilroy areas has been resolved.
As of 5:45 PM this evening a small handful of customers are down that are being fed from one of our mountaintop sites. Technicians have been dispatched for repairs.