Cruzio Engineers will be working on upstream equipment serving some Wireless connection in West Side Santa Cruz 10am-3pm 06/18/25. We will work to keep the interruptions as brief as possible.
6/17/2025 8:20am – Outage in downtown Santa Cruz [RESOLVED]
The power outage has been resolved and with it all Cruzio services. If you are still experiencing any issues, please contact Technical Support.
6/17/2025 7:45am – Outage in downtown Santa Cruz
Santa Cruz is experiencing a large power outage that may be effecting some customers outside of the power outage zone. We are working on restoring services to some of the sites being effect and will post updates as we get more information.
6/15/2025 5:00pm-2:00am – Maintenance affecting some customers in the Santa Cruz and Live Oak areas
Cruzio engineers will be conducting maintenance on upstream equipment serving some wireless customers in the Santa Cruz and Live Oak areas on Sunday 6/15, between 5PM and 2AM. We expect some outages in service as maintenance commences. We will try to keep downtime as minimal as possible.
6/12/2025 1:00pm-5:00pm – Maintenance affecting Service at San Jerardo Co-Op
Cruzio engineers are conducting maintenance on upstream equipment serving the San Jerardo Co-Op. There may be downtime during this window. We apologize for any inconvenience this may cause.
6/8/2025 12:35PM Outage affecting some customers near the Boardwalk [Resolved]
We are aware of a current outage affecting customers close to the Boardwalk. Technicians have been dispatched to repair the link and get customers online.
6/5/2025 6:15pm – Outage in Downtown Santa Cruz Area
We are experiencing an outage in the downtown Santa Cruz area due to an equipment failure. Engineers are en route to make repairs. Updates will provided if there are any prior to services being restored.
6/02/25 11:00AM – Outage affecting some Wireless customers in Woodside area [UPDATE]
Cruzio technicians have determined additional repairs are required to restore service to upstream equipment serving some wireless customers in the Woodside and surrounding area. Cruzio engineers are currently preparing replacement equipment for further repairs. We will continue to update this status with more information as it becomes available.
6/02/25 11:00AM – Outage affecting some Wireless customers in Woodside area
Cruzio engineers are currently assessing a outage on upstream equipment affecting connectivity for some wireless customers in the Woodside and surrounding area. We will continue to update this status with more information as it becomes available.
5/31/25 11:00AM – Outage in the Bear Gulch Area [RESOLVED]
All services should be restored. If you are still experiencing any issues, please contact Technical Support.
