Cruzio Engineers have addressed the issue causing an outage affecting Wireless Pro Customers in the Westside Santa Cruz area. If you are still experiencing any issues, please contact technical support.
2/16/2025 9am – Wireless Outage in Westside Santa Cruz
Cruzio Engineers are currently investing an outage affecting Wireless Pro Customers in the Westside Santa Cruz area. We are working to fix the issue and will update this status with more information.
2/13/2025 9AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [RESOLVED]
The power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas has been resolved and service is once again operational. If you are having further issues please feel free to contact our Tech Support Team.
2/13/2025 5AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [UPDATE]
Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. PG&E have updated the estimated restoration time to 9:15 AM PST. We will continue to update this status with more information as it becomes available.
2/13/2025 3AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [UPDATE]
Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. PG&E have updated the estimated restoration time to 5:15 AM PST. We will continue to update this status with more information as it becomes available.
2/13/2025 12AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [UPDATE]
Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. PG&E have returned with an estimated restoration time of 3:15 AM PST. We will continue to update this status with more information as it becomes available.
2/13/2025 12AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville
Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. No current estimated time of restoration. We will continue to update this status with more information as it becomes available.
2/7/2025 3:20pm – Outage in Butano Neighborhood [UPDATE]
Cruzio technicians have arrived on site where service is affected, and have advised of road closures due to multiple felled trees and downed power lines. PG&E have updated the estimated time of restoration to February 7th at 8:00PM. Cruzio engineers are currently executing plans to deploy generators and restore service in the interim. We will continue to update this status page as soon as we have further confirmation.
2/7/2025 3:20pm – Outage in Butano Neighborhood
Cruzio engineers are investigating an outage affecting some customers in Pescadero & Butano Canyon. Current estimated time of restoration is 2/7/25 at 4:00 PM. We will continue to update this status page with more information as it becomes available.
2/7/2025 7am – Outage in Butano Neighborhood [RESOLVED]
All services have been restored. If you continue to have any issues, please contact Technical Support.