While the power company had managed to make repairs restoring services, another unexpected outage has occurred that is once again effecting customers in the Martin’s Beach area. Work is being done to try to restore service to impacted customers.
7/24/2024 – 10:00PM-12:00AM – Maintenance affecting Web Hosting customers
Update: As of 11:45pm, maintenance is complete.
Cruzio engineering will be updating our Web Hosting servers tonight between 10pm and midnight. This work will require a system reboot but downtime should be minimal.
7/24/2024 8:30am – Service Outage Affecting Customers in the Martin’s Beach Area
Cruzio engineers have identified an issue impacting service in the Montara area, affecting hardware serving Martin’s Beach customers. We will update this status message as more information becomes available.
7/24/2024 9AM-6PM – Maintenance Affecting Buena Vista and Tierra Alta housing sites in Watsonville
Cruzio engineers will be conducting maintenance on hardware serving the Buena Vista and Tierra Alta housing sites in Watsonville. We expect brief periods of downtime during this process. Technicians will work to keep any downtime as minimal as possible.
7/23/2024 – 10:00PM-12:00AM – Maintenance affecting Web Hosting customers
Update: Maintenance has been postponed. No server work will happen tonight. We will reschedule and notify when we’ve done so.
Cruzio engineering will be updating our Web Hosting servers tonight between 10pm and midnight. This work will require a system reboot but downtime should be minimal.
7/22/2024 – 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in Midtown & Downtown Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some wireless customers in Midtown and Downtown Santa Cruz on Monday 7/22/2024 from 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
7/23/2024 10:00PM-2:00AM – Maintenance affecting some customers in the Watsonville area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Watsonville customers on Tuesday 7/23/2024 from 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
7/22/2024 9:15am – Outage in Bear Gultch and Skyline
Technicians are currently investigating an issue effecting the Bear Gulch and Skyline areas.
7/20/2024 11:00AM-12:45PM – Outage affecting some Wireless Pro customers in Westside Santa Cruz [RESOLVED]
Cruzio engineers have confirmed services have been restored, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
7/20/2024 11:00AM – Outage affecting some Wireless Pro customers in Westside Santa Cruz
Cruzio engineers are aware of an issue affecting upstream equipment serving some Wireless Pro customers in Westside Santa Cruz, and are investigating the situation. We will update this network status as more information becomes available.