3/30/2023 5:50PM – Upstream Issue Affecting Performance in Half Moon Bay [UPDATE]

Cruzio engineers have discovered an issue affecting upstream equipment for some customers in Half Moon Bay, customers may experience slower speeds as we complete repairs. Current estimated time of restoration is today, 2:30PM. We will update this Network Status with more information as it becomes available.

UPDATE: The current estimated time to repair has been changed to 7pm. We will update this network status as soon as the underlying issue is resolved.

3/29/2023 8:30am – Webmail issues

Customers might notice login failures and database errors when accessing webmail. The issue is being investigated by engineers. We will try to provide updates and details until the issue is resolved. This does not effect webmail for customers with web hosting accounts.