Engineers have confirmed Cruzio email services have been restored, and all previous login issues should be resolved at this time. If you continue to experience any difficulties, please contact our technical support team.

Cruzio engineers have advised of a brief service outage affecting some Wireless Pro customers in Watsonville. Cruzio technicians have determined equipment powering upstream infrastructure had failed while performing unrelated work on-site, and have successfully replaced affected equipment to restore services.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Westside Santa Cruz area on Thursday 6/19, between 4PM and 7PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services.

Cruzio Engineers will be working on upstream equipment serving some Wireless connection in West Side Santa Cruz 10am-3pm 06/18/25. We will work to keep the interruptions as brief as possible.

The power outage has been resolved and with it all Cruzio services. If you are still experiencing any issues, please contact Technical Support.

Santa Cruz is experiencing a large power outage that may be effecting some customers outside of the power outage zone. We are working on restoring services to some of the sites being effect and will post updates as we get more information.

Cruzio engineers will be conducting maintenance on upstream equipment serving some wireless customers in the Santa Cruz and Live Oak areas on Sunday 6/15, between 5PM and 2AM. We expect some outages in service as maintenance commences. We will try to keep downtime as minimal as possible.

Cruzio engineers are conducting maintenance on upstream equipment serving the San Jerardo Co-Op. There may be downtime during this window. We apologize for any inconvenience this may cause.

We are aware of a current outage affecting customers close to the Boardwalk. Technicians have been dispatched to repair the link and get customers online.

We are experiencing an outage in the downtown Santa Cruz area due to an equipment failure. Engineers are en route to make repairs. Updates will provided if there are any prior to services being restored.