Cruzio Engineers will be working on upstream infrastructure equipment providing Wireless service in the Bear Gulch area on Wednesday 7/2/2025 10am-2pm. We anticipate a few brief periods of downtime during this window. Cruzio technicians will keep interruptions as minimal as possible.
06-30-2025 8:30am – Outage at Martin’s Beach area [RESOLVED]
Services have now been restored. If you are still having any issues, please contact Technical Support.
06-30-2025 8:30am – Outage at Martin’s Beach area
We are currently experiencing a wireless outage in the Martin’s Beach area. Engineers are en route to investigate and updates will be provided as we get them.
6/30/2025 10:00pm-3:00am – Maintenance affecting some customers on the Cruzio network
Cruzio Engineers will be working on upstream infrastructure equipment providing service to Cruzio network on Monday 6/30/2025 10pm-3am. We anticipate a few brief periods of downtime during this window. Cruzio technicians will keep interruptions as minimal as possible.
6/25/25 12:00PM-2:00PM – Maintenance affecting some Wireless Pro customers in Scotts Valley
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Scotts Valley on Wednesday, 6/25/2025 2:00PM-2:00PM. Technicians expect up to two hours of downtime during this window. We will keep interruptions as minimal as possible.
6/22/2025 7:00pm-11:00pm – Maintenance affecting some customers in the Watsonville area
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Watsonville area on Sunday 6/22, between 7PM and 11PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services.
06/18/2025 1:22am – Cruzio Email Login Issues [RESOLVED]
Engineers have confirmed Cruzio email services have been restored, and all previous login issues should be resolved at this time. If you continue to experience any difficulties, please contact our technical support team.
6/18/25 3:45PM-4:15PM – Outage affecting some Wireless Pro customers in Watsonville
Cruzio engineers have advised of a brief service outage affecting some Wireless Pro customers in Watsonville. Cruzio technicians have determined equipment powering upstream infrastructure had failed while performing unrelated work on-site, and have successfully replaced affected equipment to restore services.
6/19/2025 4:00pm-7:00pm – Maintenance affecting some customers in the Westside Santa Cruz area
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Westside Santa Cruz area on Thursday 6/19, between 4PM and 7PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services.
6/18/2025 10AM-3PM – Planned Maintenance on equipment serving some Wireless Pro customers in Westside Santa Cruz
Cruzio Engineers will be working on upstream equipment serving some Wireless connection in West Side Santa Cruz 10am-3pm 06/18/25. We will work to keep the interruptions as brief as possible.