Technicians have gotten our site back online. Customers affected by the outage in the Down Town area should be back online. We apologize for any inconvenience and greatly appreciate your patience.
4/15/2025 10:00pm-2:00am – Maintenance affecting some Wireless Pro customers in the Capitola area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Capitola area on Tuesday 4/15/2025 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/10/2025 4:30pm – Outage in Westside [RESOLVED]
Engineers found and replaced damaged equipment. All services should be restored, but if you are still experiencing any issues, please contact technical support.
4/11/2025 6:00PM-9:00PM – Maintenance affecting some Wireless Pro customers Santa Cruz – (Brief Interruptions)
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Santa Cruz, 4/11/2025 6:00PM-9:00PM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.
4/10/2025 2:50pm – Outage in Westside
We are currently experiencing a network outage that is effecting a few wireless customers on the Westside. Engineers are currently investigating and we will provide updates as we get them.
4/10/2025 1:00PM-4:00PM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Watsonville on Thursday, 4/10/2025 1:00PM-4:00PM. There may be short periods of downtime during this process. Cruzio technicians will keep downtime as minimal as possible.
4/9/2025 4:00 AM – Outage in Butano Neighborhood [RESOLVED]
All services have been restored. If you are still having any issues, please contact Technical Support.
4/8/25 10:15PM – Outage Affecting Wireless Customers in Watsonville [RESOLVED]
All services have been restored. If you are still having any issues, please contact Technical Support.
4/8/2025 10:15pm – Outage in Butano Neighborhood [UPDATE]
Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Butano Neighborhood. PG&E have updated the estimated restoration time to 7:45 AM PST. We will continue to update this status with more information as it becomes available.
4/9/2025 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers in Downtown and Westside Santa Cruz
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Santa Cruz, Capitola & Watsonville on Wednesday 4/9/2025 10:00PM-2:00AM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.