Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz 1/21/2025 10PM-12AM. There may be brief interruptions in service during this period.
1/14/2025 10PM-2AM – Maintenance affecting some Wireless customers in Capitola and Watsonville
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customer in Capitola and Watsonville between 10PM and 2AM on Tuesday January 14th, 2025. There may be brief interruptions in service during this period.
1/13/2025 2:20pm – Outage at Abbot Square Santa Cruz area [RESOLVED]
Engineers have restored services. If you are still experiencing any issues, please contact technical support.
1/13/2025 2pm – Outage at Abbot Square Santa Cruz area
We are currently experiencing a network outage that is effecting some customers in the downtown, McPherson Center, and Abbot Square. Engineers are en route to the location to assess and make repairs. More updates will be provided as we get them.
1/7/2025 4:00PM – Coastside.net Webmail Issues [RESOLVED]
Cruzio engineers have addressed the issue with Coastside.net webmail. Customers can continue to use webmail.coastside.net to log in, if you are experiencing further issues please feel free to contact our Technical Support Team.
1/6/2025 9:00AM – Coastside.net Webmail Issues
Cruzio engineers have identified an issue with Coastside.net webmail. Customers may experience problems getting to webmail.coastside.net. We will update this network status when more information becomes available.
1/2/2025 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers in the Live Oak, Capitola, & Watsonville areas
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Live Oak, Capitola, & Watsonville areas on Thursday 1/2/2025 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
12/31/2024 9:50PM – Outage affecting a small number of customers in Watsonville [RESOLVED]
Cruzio engineers have resolved a power issue affecting hardware serving some customers in Watsonville. Service should now be working normally.
12/31/2024 9:00PM – Outage affecting a small number of customers in Watsonville
Cruzio engineers have identified an issue with power to equipment serving some Watsonville customers. We are working to fix the issue and will update this status with more information.
12/31/24 11am-12pm – Emergency Maintenance Affecting Some Wireless Pro Customers in Downtown Half Moon Bay
Cruzio engineers are performing emergency maintenance on equipment serving a portion of downtown Half Moon Bay. We will try to keep interruptions as short as possible.
