Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Midtown Santa Cruz on Thursday, February 20 9:00 – 11:00am. We anticipate a few interruptions during this process. Cruzio technicians will keep downtime as minimal as possible.
2/20/2025 10:00AM-2:00PM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Watsonville on Thursday 2/20/2025 10:00AM-4:00PM. Actual down time may be up to six hours during this window. Cruzio technicians will keep downtime as minimal as possible.
2/17/2025 10:45am – Outage in Martin’s Beach area [RESOLVED]
All services have been restored. If you are still experiencing any issues, please contact Technical Support.
2/17/2025 8:30am – Outage in Martin’s Beach area
We are currently experiencing an outage in the Martin’s Beach area. Crews are en route to the location to restore services. If there are any updates before restoration they will be posted here.
2/16/2025 11am – Wireless Outage in Westside Santa Cruz [RESOLVED]
Cruzio Engineers have addressed the issue causing an outage affecting Wireless Pro Customers in the Westside Santa Cruz area. If you are still experiencing any issues, please contact technical support.
2/16/2025 9am – Wireless Outage in Westside Santa Cruz
Cruzio Engineers are currently investing an outage affecting Wireless Pro Customers in the Westside Santa Cruz area. We are working to fix the issue and will update this status with more information.
2/13/2025 9AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [RESOLVED]
The power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas has been resolved and service is once again operational. If you are having further issues please feel free to contact our Tech Support Team.
2/13/2025 5AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [UPDATE]
Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. PG&E have updated the estimated restoration time to 9:15 AM PST. We will continue to update this status with more information as it becomes available.
2/13/2025 3AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [UPDATE]
Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. PG&E have updated the estimated restoration time to 5:15 AM PST. We will continue to update this status with more information as it becomes available.
2/13/2025 12AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [UPDATE]
Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. PG&E have returned with an estimated restoration time of 3:15 AM PST. We will continue to update this status with more information as it becomes available.
