Power has been restored to Cruzio networking equipment. Service should be working normally.
7/4/2021 8:15PM – Power Outage in Capitola Area
There is currently a PG&E outage in the Capitola Area that is impacting some customers. PG&E ETA is currently 11PM.
6/30/2021 9:25AM – Maintenance affecting some Wireless Pro customers in Westside Santa Cruz [RESOLVED]
Cruzio engineers have completed their maintenance and all affected customers are back online.
6/30/2021 9AM – Maintenance affecting some Wireless Pro customers in Westside Santa Cruz
Cruzio engineers will be conducting maintenance on equipment to resolve an issue affecting connectivity for some Wireless Pro customers in Westside Santa Cruz. There will be intermittent downtime for these customers during this maintenance.
6/24/2021 7:30am – Wireless outage in Capitola area [RESTORED]
A piece of failed hardware was replaced and all services should be restored.
6/24/2021 5am – Wireless outage in Capitola area
We are currently experiencing an outage in Capitola that is effecting some customers in that area. Technicians are currently heading to site to make repairs.
6/23/2021 9AM-1PM – Maintenance affecting customers at Branciforte Plaza [UPDATE]
This maintenance is postponed and will be rescheduled soon. We will post a separate status with the new maintenance window.
6/23/2021 12PM – Inbound call issues affecting some Velocity customers [UPDATE]
Telecom engineers upstream have isolated the issue affecting inbound calls to some Velocity customers. Most Velocity connections should now be able to receive calls successfully, with a full resolution coming soon.
6/23/2021 8am – Wireless outage in the Santa Cruz Mountain area [RESOLVED]
A failed power supply has been replaced and all services should now be restored.
6/22/2021 11:40pm – Wireless outage in the Santa Cruz Mountain area
We are currently investigating a small outage that affects some customers in the Santa Cruz mountains. We will post more information as we get it.t