This issue is now resolved.
6/17/2020 1:30PM – Wireless Pro and Dedicated service interruption for some customers in downtown Santa Cruz
Cruzio engineers are investigating an issue disrupting connectivity for some Wireless Pro and Dedicated customers in the downtown Santa Cruz area. We will update this post as more information becomes available.
6/12/2020 4:30PM – Emergency Wireless Pro maintenance for Midtown and Liveoak Areas [RESOLVED]
This maintenance is complete.
6/12/2020 3PM – Maintenance for some Wireless Pro Customers in Scotts Valley [RESOLVED]
This maintenance is complete.
6/12/2020 3:45PM – Emergency Wireless Pro maintenance for Midtown and Liveoak Areas
Cruzio engineers will be conducting maintenance at 3:45PM that will momentarily interrupt connectivity for some Wireless Pro customers in the Midtown and Live Oak areas. Downtime will last a few minutes.
6/12/2020 1PM-3PM – Maintenance for some Wireless Pro Customers in Scotts Valley
Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in Scotts Valley between 1PM to 3PM today. Downtime during this window should only be a few minutes.
06/12/2020 12:30pm – Network outage in Scotts Valley area [RESOLVED]
PG&E has restored power to all areas. If you continue to have any issues in the Scotts Valley area, please contact Cruzio.
06/12/2020 11:30am – Network outage in Scotts Valley area
Cruzio engineers are investigating a service outage affecting some Wireless Pro and Dedicated Wireless customers in the Scotts Valley area due to a large power outage. While we currently have no resolution ETA, we will update this network status message as more information becomes available.
6/11/2020 10:00PM – 12:00AM – Maintenance for Cruzio mailboxes [UPDATE]
Cruzio’s upstream email partner will be performing preventative maintenance on server hardware tonight between 10PM and 12:00AM. There will be periods of downtime during this window. All email will be queued for later delivery during these periods.
6/11/2020 6:00PM – Maintenance for Cruzio mailboxes
Cruzio’s upstream email partner will be performing preventative maintenance on server hardware tonight between 6PM and 8PM. There will be periods of downtime during this window. All email will be queued for later delivery during these periods.