There is currently a power outage in Santa Cruz. As a result, some connections are currently offline. Engineers are en route to implement redundant power systems. Currently, we have no ETR from PGE regarding when the power will be restored but will update this accordingly with any new information.
8/14/2020 2:10AM – Fiber Maintenance for Downtown Santa Cruz [COMPLETE]
The maintenance to our Fiber network is now complete as of 2:10am.
8/14/2020 12:01AM-2:00AM – Fiber Maintenance for Downtown Santa Cruz
Cruzio engineers will be performing maintenance on our Fiber network in Downtown Santa Cruz on Friday, 8/14/2020, between 12:01AM to 2:00AM. There will be a few brief interruptions throughout this maintenance window.
8/4/2020 10PM – 2AM – Wireless Pro and Dedicated maintenance scheduled for Westside and Downtown Santa Cruz [COMPLETE]
Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside and Downtown Santa Cruz on Tuesday 8/4/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window. Update: Engineers have completed this work and all services should be up and operational.
8/4/2020 10PM – 2AM – Wireless Pro and Dedicated maintenance scheduled for Westside and Downtown Santa Cruz
Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside and Downtown Santa Cruz on Tuesday 8/4/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.
7/30/2020 6:20PM – Email service interruption for some Cruzio email customers [RESOLVED]
The issue preventing some Cruzio email customers from sending or receiving messages has been resolved.
7/30/2020 5:15PM – Email service interruption for some Cruzio email customers
Engineers are investigating a problem that’s preventing some Cruzio email customers from sending or receiving. Inbound emails will be queued up for delivery once the issue is resolved.
7/28/2020 10PM – 2AM – Wireless Pro and Dedicated maintenance scheduled for Westside Santa Cruz [COMPLETED]
Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside Santa Cruz on Tuesday 7/28/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.
Update: Engineers have completed this work and all services should be up and operational.
7/28/2020 10PM – 2AM – Wireless Pro and Dedicated maintenance scheduled for Westside Santa Cruz
Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside Santa Cruz on Tuesday 7/28/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.
7/28/2020 9:30PM – Maintenance for some Wireless Pro Customers in DeLaveaga, downtown Santa Cruz and 41st Ave areas
Cruzio engineers are investigating an issue disrupting connectivity for some Wireless Pro and Dedicated customers in the DeLaveaga, downtown Santa Cruz and 41st Ave areas. We will update this post as more information becomes available.
