2/4/2015 – Scheduled Maintenance for Business Broadband Customers

Cruzio will be performing routine maintenance to the equipment that feeds Wireless Business Broadband Internet connections. This maintenance necessitates a short downtime. This maintenance will only affect Wireless Business Broadband customers in Watsonville, Weston Rd, Seabright/Live Oak, Westside Santa Cruz, and Scotts Valley. The downtime is expected to be less than 5 minutes but could be up to 10 minutes.

Maintenance window start: Wednesday, February 4th 6:30pm
Maintenance window end: Wednesday, February 4th 8:00pm

We apologize for any inconvenience this may cause and thank you for your patience.

1/3/2015 – Scheduled Maintenance for Business Broadband Customers [UPDATE]

Cruzio has completed this scheduled maintenance. All customers should be reconnected and able to access the Internet through their Business Broadband connections. If you are unable to connect to the Internet following this downtime please call into our Customer Support line at (831) 459-6301 x2

We thank you for your patience and apologize for any inconvenience this may have caused.

1/3/2015 – Scheduled Maintenance for Business Broadband Customers

Cruzio will be performing routine maintenance to the equipment that feeds Wireless Business Broadband Internet connections. This maintenance necessitates a short downtime. This maintenance will only affect Wireless Business Broadband customers in the downtown Santa Cruz and Harvey West areas. The downtime is expected to be less than 5 minutes but could be up to 10 minutes.

Maintenance window start: Wednesday, February 4th 6:30pm
Maintenance window end: Wednesday, February 4th 8:00pm

We apologize for any inconvenience this may cause and thank you for your patience.

2015/01/26 5:00pm Business Broadband Outage – Scotts Valley

We are currently experiencing a outage for our Business Broadband customers in the Scotts Valley area with wireless Internet connections. This issue is preventing traffic from flowing to customers fed from the Cruzio point of presence at 5900 Butler St. This also includes customers within the Enterprise Technology Center.

Cruzio has traced the cause to a local power outage affecting our equipment. Cruzio techs are en route to restore power to our equipment and will update this network.

We apologize for any inconvenience this may cause and thank you for your patience.

2015-01-23 9am – Host4 being rebooted

Web hosting server host4.cruzio.com is being rebooted due to running out of swap space. This should only effect web hosting customers who have their website on host4. Any mail sent during this down time will be queued up and delivered once services are restored. Services should be back up in just a few minutes.