PG&E service has not yet been restored to this area. Cruzio engineers have deployed a generator to power this equipment.

PG&E service has been restored to the equipment that serves the Harvey West area.

Due to the PG&E related power outage, the networking equipment that serves customers with Wireless and Certified Broadband access in the Harvey West area of Santa Cruz is currently offline.  A generator will be deployed on Monday morning to restore customer service.

Due to the PG&E related power outage, the networking equipment that serves customers with Wireless Broadband access in the Weston Road area of Scotts Valley is currently offline.  The generator that powers this equipment is expected to be restarted on Monday morning.

Due to the PG&E related power shut off, customers with Wireless, Certified, Dedicated and Enterprise access service in the Live Oak area will experience sporadic downtime throughout this evening as batteries / UPSes are swapped to keep the networking equipment live.

Technicians are en route to restore services and replace equipment that have just lost power feeding the Live Oak area.

Cruzio techs have completed the word and all effected customer should now be back online.

As part of the extended PG&E power outage, Cruzio crews will need to temporarily power down one of our downtown distribution sites. This will effect wireless pro, dedicated, and enterprise customers in these areas. This work should begin within the next 30 minutes and should last for approximately 10-15 minutes.

Cruzio technicians restored power to one of our sites in the Live Oak area, bringing those wireless pro customers back online around 10:30am this morning. Crews will be continuing to swap backup power sources, but some downtime will occur. We appreciate your patience.

The generator issue affecting service to East San Jose customers has been resolved.