This outage has been resolved.
09/11/2018 9:45am – outage in Downtown, Beach, West Cliff, and Live Oak areas
We are currently investigating an outage affecting customers with Wireless, Certified, Dedicated, and Enterprise access to the Downtown, Beach flats, West Cliff, and Live Oak areas of Santa Cruz.
9/1/2018 6:30pm – Network outage on West Side [RESOLVED]
Technicians replaced a faulty power supply. All systems should be up an operational.
9/1/2018 6pm – Network outage on Westside
We are currently experiencing an network outage that may be effecting some customers on the West Side of Santa Cruz. techs are currently in route to investigate.
8/23/2018 9:45am – Partial outage at Enterprise Technology Center
We are currently experiencing a partial outage at the Enterprise Technology (ETC) Center in Scotts Valley that may effect some customers in parts of that building. We currently have a tech in route to investigate the problem. Updates will be given as we get them.
08/16/18 4:07AM – [Resolved] Wireless Pro outage in Live Oak/Capitola
Full connectivity was restored at approximately 4 AM this morning. All services should be up and running. We thank you for your patience.
08/16/18 2:20AM – Wireless Pro outage in Live Oak/Capitola
Cruzio Engineers are aware of a Wireless Pro outage affecting some customers in the Live Oak and Capitola area and are working on a fix for the issue. We will post updates as they develop.
This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected.
8/12/2018 12:40 – [RESOLVED] Emergency maintenance at 500 Soquel Avenue
The emergency maintenance is now complete, thank you for your patience.
8/12/2018 12:10 – Emergency maintenance at 500 Soquel Avenue
Cruzio engineers are en-route to 500 Soquel Avenue to investigate and repair an issue on-site. We will update this post as more information becomes available.
08/02/2018 9:25PM – [COMPLETE] Host6 emergency maintenance
All services have been restored on webhosting server host6.cruzio.com .
Any mail sent during this period has been queued up and should be delivered shortly.